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Pinegrove Hotel

3.0 star property

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Photo gallery for Pinegrove Hotel

Meeting facility
Single Room | Individually decorated, individually furnished, desk, iron/ironing board
Exterior
Interior
Standard Family Room (Sleeps 3) | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
  • Bar
$85
includes taxes & fees
Jan 19 - Jan 20

Explore the area

View in a map
262 London Rd, Carlisle, England, CA1 2QS
  • Place, Eden Rock
    ‪6 min walk‬
  • Place, University of Cumbria
    ‪17 min walk‬
  • Place, Carlisle Cathedral
    ‪4 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Double Room

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room (Sleeps 3)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room (Sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Pinegrove Hotel

3-star Carlisle hotel with bar/lounge
This smoke-free hotel features a bar/lounge, free self parking, and free WiFi in public areas. Other amenities include a banquet hall.
Pinegrove Hotel offers 24 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking is available on site.

Pinegrove Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators

Property is also known as

Pinegrove Hotel Hotel
Pinegrove Hotel Carlisle
Pinegrove Hotel Hotel Carlisle

Pinegrove Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 55 out of 194 reviews
Rating 8 - Good. 58 out of 194 reviews
Rating 6 - Okay. 34 out of 194 reviews
Rating 4 - Poor. 20 out of 194 reviews
Rating 2 - Terrible. 27 out of 194 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Stayed 1 night in Oct 2025

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old building but comfortable not far off the highway.
Stayed 1 night in Sep 2025

10/10 Excellent

lokesh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and check in was smooth
Stayed 1 night in Sep 2025

4/10 Poor

Nellie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissapointed and concerned

The shower didn't work and there was no one in the building to help. The phone numbers listed, there were 2 similar with a single number changed looked like it was a typo, but that didn't matter because both numbers were not connected, completly useless no way of having a shower that morning. Also the kettle was dirty and the kettle lid had a crack in it that was probably dangerous.
Stayed 1 night in Sep 2025

2/10 Terrible

Carl

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hair in my shower, bed was not comfortable. People living in the hotel. Smoking where you want to access rooms. The level of upkeep in the photos is not representative of how the hotel is currently.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room, clean and perfectly serviceable, plenty of hot water for showers. Much better than some of the reviews make you think. I guess it depends what you're used to? Breakfast was good as well, cooked to order, served on a hot plate, decent quality and quantity. While I might not bring my wife here for a romantic weekend, I'd be more than happy to stay with mates or for a work trip, so will be back in future when I'm in the area.
Stayed 1 night in Sep 2025

2/10 Terrible

Hugh

Disliked: Cleanliness, staff & service

Horrendous

Pillow and pillow case found in the bottom of the wardrobe .
Blood stained pillow and pillow case found in wardrobe as extras !
Stayed 4 nights in Aug 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

K

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ergh... Avoid!!

The hotel made us give loads of personal data ahead of time (photos, driving license images etc) and gave a key code to access keys but there was a reception. There seemed to be a bar but it was pumping loud, awful music so we didn't investigate. The room was horrible, old and poorly maintained. It was horribly hot with weird poor quality furniture in odd places (they clearly wanted a wardrobe but had no space so it was up against the entrance door.) what a shame as the exterior was immaculate.
Stayed 1 night in Aug 2025

6/10 Okay

Dominic

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very tired and out of date

The outside of the hotel is ok. Walking in and to reception we started to get an air of faded gradiour. Quality tiles but a feeling of it all being rather tired. We made our way to room 27 and found this was down a side corridor. The room was adequate but again felt very tired. Tiny flat screen TV about 18"! Bathroom had some black mould in. Shower was an old electric one. Furniture dated. Overall it just felt very 80's and needing to be smartened up. But it was adequate and the beds were comfy enough. Breakfast was ok, nothing special, but again adequate. There was muesli, cornflakes. bran flakes and I think something else, jugs of orange and apple juice and a cooked option. The menu had kippers on it with a sticker over it, just indicative of the tired nature of the hotel. This hotel needs bringing into the 21st century. I believe the current owner bought it 2-3 years ago but from what we saw hasn't invested in it. It's a shame as it could be much nicer, but probably needs a good but of investment in new bathrooms, decoration, carpets etc.
Stayed 1 night in Aug 2025

8/10 Good

Bernard

Traveled with group
Liked: Cleanliness, staff & service
A choice of dining options within easy walking distance. In spite of a somewhat run down appearance the Pinegrove offers great value accommodation with the essentials provided (comfortable beds, decent shower, TV, kettle with tea and coffee in the room).
Stayed 1 night in Aug 2025

8/10 Good

angela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Julie

Traveled with family
Liked: Staff & service
Family of 4 (adult children) stopped here for a night on our way to Edinburgh. The hotel was redesigned to a hotel in the 1980s from a historical building from the 1880s. Decor is original from both centuries. It is in need of major updates. However, beds were fine and shower worked ok. The walls are thin and we were happy our neighbors didn’t talk loud all night. I’d keep searching for another spot if I were you, but the stay here was adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are Great and very accommodating!

Very welcoming staff, who went out of their way to accommodate us with a late check-in and check out. My children really enjoyed our stay in this cosy hotel in Carlisle!
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Shaun

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Worsted hotel I’ve ever stopped in

I checked in on the 22nd,this hotel needs condemning holes in the wall shower that can only be described as a minging. It felt overwhelming to spend any time in the room so I left within a hour and found a Days inn which was 100% more in keeping to how a hotel room should be,very disappointed with the experience and would not stay at this hotel ever again in the future.
Stayed 1 night in Jul 2025

2/10 Terrible

Joanna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here. Horrible.

From the start to the finish, this hotel is horrible. the receptionist kept saying the place was getting refurbed, but clearly we didnt get a refurbed room in the roof for a family of 3. Smelt bad, looked bad, felt bad. Didnt get to try the free breakfast as we couldnt get out of there fast enough, didnt want skirvy. The shower had cobwebs within arms reach & on the ceiling above, we could clearly see 2 dead mice & a dead bird.
Stayed 1 night in Jul 2025

6/10 Okay

Tania

Liked: Staff & service, room comfort
Disliked: Cleanliness

Disappointing

Lovely big room and bed was very comfy. However, cleanliness let it down. We had someone elses towels left hanging on bathroom door and the bin was filthy inside. Also, surprised no mattress protector.
Stayed 1 night in Jul 2025

6/10 Okay

Bakhtiar

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

.
Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Booked a single room. Very small, no table or chairs, bathroom and toilet across the landing, very dated and run down. Would not stay again.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The gentleman checking us in was super nice and hospitality. Breakfast was delicious, minus the instant coffee. Our family room was basic but had everything we needed. The shower was interesting to use.
Stayed 1 night in Jun 2025