This hotel features a fitness center, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Ox Hotel Carlisle features a fitness center. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
A bar/lounge
Things to do
Billiards/pool table
Gym
Table tennis
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Electric kettle
Tea bags/instant coffee
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from October 27 2025 to January 3 2026 (dates subject to change):
Breakfast
The following facilities are closed on Saturday and Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 7.99 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle
Ox Hotel Carlisle Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 152 out of 562 reviews
10 - Excellent
152
Rating 8 - Good. 187 out of 562 reviews
8 - Good
187
Rating 6 - Okay. 110 out of 562 reviews
6 - Okay
110
Rating 4 - Poor. 55 out of 562 reviews
4 - Poor
55
Rating 2 - Terrible. 58 out of 562 reviews
2 - Terrible
58
7.4/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Jessica
Oct 8, 2025
Jessica
Stayed 1 night in Oct 2025
8/10 Good
Melanie
Traveled with group
Oct 7, 2025
Liked: Cleanliness, staff & service, amenities
This hotel was pretty much as I expected for the price I paid.
It is old and dated but perfectly OK for a short stay with everything I needed. The staff were all cheerful and very helpful. The chef made us some great scrambled eggs for breakfast.
Good price thats all compared to others.
Basically you get what you pay for.
In need of cleaning and poor staff levels.
Only one in the hotel seen at check in and said if you want the bar etc. then see reception.
Reception in morning sign said staff in the dining room.
Dining area very bland and only one staff member.
Food limited and very basic.
Water pressure in shower poor.
Pot hole at entrance to car park is very deep and dangerous.
Good points: The bed, clean, comfortable and I slept very well. The heating was also on and the room was warm.
The hotel advert was extremely misleading, rooms were very unwelcoming, dirty white washed walls, black marks everywhere. Breakfast was cold the chefs whites looked like he'd washed the floor with them! Cups weren't changed or cleaned. We should of had a 4 night stay but only stayed for 2 refund refused with no explanation. Definitely wouldnt recommend. It was a hovel. Not surprising they moved the asylum seekers out they deserved better than this
Sue
Stayed 4 nights in Sep 2025
6/10 Okay
Stephen
Oct 2, 2025
Liked: Staff & service, amenities
Wasn't interested in shopping options staff were excellent hotel whilst it was clean ! structure and decor needs some TLC . Wouldn't take my wife for a stay !!
We stayed for 2 nights, The city centre was a good 15 minute walk away or a few minutes by bus. This gave access to lots and lots of bars, restaurants and takeaway places. The hotel is very tired looking in places (the bath in our room in particular) but it worked. The staff on reception were very helpful . The breakfast was plentiful and good quality.
The hotel nedds a whole refurbishment soon as possible the bar area smelt of damp
Smelt weed in the corridor outside the bedroom
Didnt really see any staff
The only person who spoke to us was the receptionist when we checked in
Only 2 good thing about this hotel was
Bed was comfortable
Breakfast was nice
Would i stay again NO