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Crown and Mitre Hotel

3.0 star property

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Photo gallery for Crown and Mitre Hotel

Lobby
Junior King Suite | 1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Lobby
Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Cathedral
    ‪3 min walk‬
  • Carlisle Castle
    ‪6 min walk‬
  • The Sands Centre
    ‪7 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Junior King Suite

Junior King Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Junior King Suite

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | 1 bedroom, desk, iron/ironing board, free WiFi

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Standard King Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard King Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room | 1 bedroom, desk, iron/ironing board, free WiFi

Club King Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Small Double Room

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Twin Bed

Deluxe Single Room, 1 Large Twin Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Single Room, 1 Large Twin Bed

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive King Suite

Executive King Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Executive King Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Crown and Mitre Hotel

3-star Carlisle hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Crown and Mitre Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1013 reviews
Rating 8 - Good. 358 out of 1013 reviews
Rating 6 - Okay. 109 out of 1013 reviews
Rating 4 - Poor. 47 out of 1013 reviews
Rating 2 - Terrible. 26 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive architectural features. Stained glass windows and marble walls and floors in the public areas. The guest rooms need some refurbishment and the bathrooms need modernising, but the hotel ambience and excellent service provided by the staff made our stay very enjoyable.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were not very big, and the place was a bit dated. But the staff were nice and it was clean. Conveniently located to the Town Square, which was being renovated while we were there. Would like to come back and see it when it's finished!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Had stayed there before. This stay was even better.
Stayed 1 night in Apr 2025

8/10 Good

Fiona

Central location lovely old hotel with period fetchers
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Paul Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the hotel was great, but the work going on outside made the experience not good!
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness

Typical three star hotel.

The car park took some finding and was locked after 5pm. Rooms are reasonably comfortable and kept clean but ready for some updating. Staff are OK but not very smiley or friendly. Good location in the city centre. The food is ok. Typical 3 star hotel. Some nice architectural features inside.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely venue - the rooms had been carefully designed and well finished and the bed was extremely comfortable. The staff were really friendly and the food of a high standard.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunate that there are major roadworks going on outside. Not the hotel's fault of course but makes it a bit noisy. Otherwise my stay at the crown and Mitre was very pleasant.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great hotel. Loved the look amd feel. Food at the restaurant was very good. Prices were reasonable. The rooms are small and on the older side but clean. Loved the vibe and old feel.of the hotel. Would happily stay again. Carlisle was an unexpected gem.
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel, creeky floor boards but to be expected. Lots of nice historical features too but clean and updated. So handy for shopping and places to eat, but the hotel menu looked very good and fair priced. We went to music venu 2 minutes walk away in the evening. Quiet at night even with our bed room facing the main square. Would stay again
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Carol

Traveled with group
No hot water for morning shower. no discount suggested
Stayed 1 night in Mar 2025

10/10 Excellent

Vikki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John, Harpenden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jacobo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very comfortable
Stayed 1 night in Feb 2025

8/10 Good

Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room, comfortable bed, friendly staff. Food was nice but I was a bit surprised to find that the vegetarian main (possibly vegan, in fact) was more expensive than the meat options, even though the ingredients must have been much cheaper
Stayed 1 night in Feb 2025