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County Hotel

3.0 star property

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Photo gallery for County Hotel

Meeting facility
Meeting facility
Reception
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
$54
includes taxes & fees
Mar 5 - Mar 6

Explore the area

View in a map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

7.0 out of 10
Good
(13 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(37 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(10 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 2 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.6 out of 10
Good
(4 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

County Hotel

3-star Carlisle hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Victorian hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

County Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 11.00 per person
  • Self parking fee: GBP 5.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 270 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Vicky

Liked: Cleanliness
The room could do wish a refresh, but for the price, it was acceptable. The bed was comfortable, but the bedroom door was very heavy to open, and I couldn't understand why the main bedroom light switch was on the wall behind the door, which when first entering the room you can't see because the door is in the way. Staff were lovely but the lift wasn't working. Good location, close to the train station and town.
Stayed 1 night in Oct 2025

10/10 Excellent

Petra

Stayed 1 night in Oct 2025

6/10 Okay

thomas

Liked: Property conditions & facilities
Disliked: Amenities
The 1st room sucked it was on the 3rd floor im seventy five and the elevator was always stuck on the 2nd floor 🙃. The moved me to a 1st floor and gave me a complimentary breakfast 🙃..There was no safety lock on the door also the toilet took several flushes before it flushed very annoying. The location was good for me.
Stayed 12 nights in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel needs major updating.
Stayed 3 nights in Sep 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff, easy parking, ideal location. Only minor criticism would be dated bathroom.
Stayed 1 night in Oct 2025

2/10 Terrible

Kazimer

Disliked: Cleanliness, property conditions & facilities
Very gross
Stayed 12 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Staff & service
Dated before but what we needed.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
Parking was good once we found it but just a bit dated
Stayed 1 night in Oct 2025

10/10 Excellent

robert

everything ok
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was friendly and helpful. My room was clean and tidy and contained everything I required.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc, Anglesey,North Wales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Often stay at the Country hotel,great central location,easy free parking and really cool n friendly chilled out staff
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location to the train station and shopping area.
Stayed 3 nights in Oct 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Mrs Sheila M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet room. Staff very friendly. Good English breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

4/10 Poor

Barbara

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not really serviced. All tired rooms, no sleep as beds so uncomfortable .noisy
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Staff & service, amenities
The hotel is in need of a major facelift. Old bathrooms with water damage to the floor boards. Old carpet and bedding. The staff however, is great. They even stayed up late for us at arrival. Overall good stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Robert

Business traveler
Disliked: Property conditions & facilities, room comfort
Showers not working bad place to stay
Stayed 2 nights in Sep 2025

8/10 Good

David

Overall a pleasant stay. Ideally located for town and a two-minute walk to the station (which was my primary reason for choosing the County Hotel) - there is also a sizable car park to the rear. I did get a cheap deal, so wasn't expecting a large room, but i was placed on the back of the building where im informed that it would be quieter. Due to the location, it does get a bit loud on the weekend evening with a couple of guests returning from their adventures quite late so bear this in mind if you're after a quiet night. The general decour away from the reception area is a little dated, but it is clean, the beds are comfortable and the shower is hot. Staff are all really polite and helpful with local knowledge. Breakfast is also quite good with a selection of hot food cerials and pastries. I'd happily stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
The Location is good , but would not recommend as when arrived to our room was welcomed with earplugs on the bed to which as a 62 year old did not like banging music till 2am in what was a very small room (309) , dressing table with a tv on it and teas making facilities in front of the mirror. Only one bedside cabinet which having to lean to the floor to reach a glass in the night not recommended. The bathroom was very close to the end of the bed and as you open the door virtually trip over the toilet. Toilet roll had been wet at some point then dried and put on the holder. Breakfast was a choice but if you go down on the later timescale only get what is left. No fresh orange only apple juice. The tea flask had been watered down it was very weak. The room was nothing like what was advertised on the website.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Liked: Staff & service
Good location near the train station. Walking distance to many places of interest, restaurants and shops. Lift was fairly dodgy but it seems there are plans afoot to replace it. Room was a little run down but beds were OK and shower was hot.
Stayed 1 night in Sep 2025

8/10 Good

HARRY

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is need of a full renovation inside and out very porr condition
Stayed 3 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

B

Traveled with group
Stayed 1 night in Sep 2025