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The Royal Hotel Cardiff

3.5 star property

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Photo gallery for The Royal Hotel Cardiff

Property entrance
Reception
Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Interior entrance
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping
$100
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Principality Stadium
    ‪1 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Cinema Room

Cinema Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Cinema Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

8.8 out of 10
Excellent
(39 reviews)
  • 211 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 307 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Economy Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Economy Double Room

  • Sleeps 2

View all photos for Cinema Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Cinema Room

  • Sleeps 2

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Interior entrance
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About this property

The Royal Hotel Cardiff

3.5-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2367 square feet (220 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

The Royal Hotel Cardiff is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

Reviews

The Royal Hotel Cardiff Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1006 reviews
Rating 8 - Good. 358 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

Reviews

6/10 Okay

Scott

Traveled with family
Disliked: Property conditions & facilities
The staff was nice. Extra costs for everything. Hold a bag before noon or after 2 costs 4 Ibs per bag. Stay 1/2 hour after check out, 20 Ibs
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Cardiff City centre! Very good breakfast with plenty of choice! Very friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth, Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is the best place to stay if you’re looking to stay in the heart of historic Cardiff with close proximity to Cardiff Castle — you really can’t beat this location and it is a short walk from Cardiff Central that was manageable even with our two large suitcases. The room was super clean and the spacious considering typical hotel rooms are very compact. We had a king size bed with a room that faced St. Mary’s Street. Please be aware that if you enter from St Mary’s Street you’re actually entering on Floor 1 and reception is on Floor 2. You’ll need to take the stairs to the ground level to the lift that will then take you to the second floor. There is another lift from the second floor that takes you to the rooms. We didn’t try to English breakfast. There is a bar and lounge area on the second floor which were never busy. We would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel. Nothing was too much trouble for the staff. Room was spacious and the bathroom was great. Really enjoyed the breakfast each morning - piping hot and a great variety.
Stayed 5 nights in Jul 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay in twin room

Booked a twin room at this hotel to stay overnight with a friend to go to a concert in Cardiff Castle. It's a fabulous location in the city centre. Discount on Parking at the NCP was a bonus. Check in was easy, the room was clean and the beds were comfy. Would stay again 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was warm and friendly. The room and bathroom were large. The bed had 2 pillows per person. The location was excellent and the room so quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabrina, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much! It was wonderfully convenient! Right precisely where we needed to be! Furthermore, the staff was just lovely. A fantastic find for us, simply wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda, Mill Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely refurbished older hotel with good climate control, large room, hypoallergenic bedding, wood flooring and a nice shower ( no shower mat so it was slippery). Breakfast was good. Room cleaned daily.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Old hotel with good location in Cardiff

Good location, but hotel smells of damp as soon as you walk in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay, wonderful trip
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night stay to see steorphonics.

Stayed 1 night in Jul 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only 5 mins walk to Cardiff Castle. Ideally situated for shopping. Four flights of stairs up to reception lobby though so you need to be fit. Staff were polite and helpful. Glad of the aircon on a baking hot day.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness
The staff were fantastic and it's a great location if you're going to an event at Principality Stadium. The exterior clearly needs some cleanup, but my room was pretty nice.
Stayed 3 nights in Jul 2025

8/10 Good

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering it's was next to multiple pubs it was very quiet. Central location. Short walk to principality Stadium.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for any event in the city
Stayed 1 night in Jul 2025

2/10 Terrible

Cerrie, Tonypandy

Very good hotel
Stayed 1 night in Jun 2025

6/10 Okay

Neil

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
While the overall room was not bad , the floor was sticky and dirty. We asked at the desk to have is cleaned but nothing happened. When we checked at the desk the next day we were
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hywel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025