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The Royal Hotel Cardiff

3.5 star property

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Photo gallery for The Royal Hotel Cardiff

Experience the grandeur of The Royal Hotel Cardiff, featuring a classical entrance with Corinthian columns and a detailed pediment.
Enter the Capt. Scott Room, featuring a traditional door with glass panels and ornate woodwork.
Welcome to our reception area, where a beautifully decorated Christmas tree adds a festive touch to the space, complemented by a glass display case and a warm, inviting atmosphere.
Overlooking the calm water, the clock tower stands prominently in the foreground.
Two single beds with tufted headboards and a desk with a vase of flowers.

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff International Arena
    ‪6 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 307 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Triple Room

7.4 out of 10
Good
(3 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(34 reviews)
  • 211 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cinema Room

Cinema Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Cinema Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Royal Hotel Cardiff

3.5-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2367 square feet (220 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

The Royal Hotel Cardiff is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Bulgarian, Czech, English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

The Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1007 reviews
Rating 8 - Good. 366 out of 1007 reviews
Rating 6 - Okay. 91 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a satisfying break

first time to Cardiff weather was ok and there was plenty to do the hotel was good better than i expected no fault and the staff i thought was very friendly and the breakfast well there was no problems everything was laid out nice in fact we will be going back to stay at the royal
Stayed 2 nights in Apr 2025

10/10 Excellent

Ellinor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ellinor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Ben

Traveled with family
Liked: Staff & service
Disliked: Amenities
A fine hotel in the centre of Cardiff, very pleasant and friendly staff. The hotel is centrally located, but looking and feeling a bit tired and run down. Lack of facilities, No evening meal, or room service was available.
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CAMILLA, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great—right in the city center, close to the train station and within walking distance of major attractions. The front desk staff were very friendly and welcoming. Our standard twin room was comfortable and well-appointed, featuring cozy beds, blackout curtains, a safe, and eco-conscious amenities. Breakfast was a highlight, with a generous buffet offering a wide range of options. We also rented a car and appreciated the discounted parking location recommended by the hotel which was very convenient. Overall, a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Overrated - avoid

A bit run down. On a main street so noisy and the area is not very safe. Claimed to be a double bed but it was just two single mattresses joined together. Pretty disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service

Sad single

I booked the 'sad single' (OK, twin) room and got the usual. It seems to be a feeling amongst hotel owners that, if you're travelling alone, you'd really like a view of the air conditioning. My room had a minute window with a view of nothing. Otherwise, generally clean and comfy, and the staff were friendly and helpful. But the room wasn't a selling point.
Stayed 1 night in Mar 2025

8/10 Good

Jackie, Coeur d Alene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal is within easy walking distance of the train statio, the Cardiff Castle, Cardiff Museum, Stadium, several arcades, and a wide variety of good restaurants. Our room was very nice with wood floors. The beds were comfortable, and the bathroom was well organized with a really lovely spacious bath/shower. We appreciated the free early baggage storage prior to check-in. Finally, the staff were very polite and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🥞✨ Had an absolutely amazing breakfast this morning at The Royal Hotel in Cardiff! The spread was stunning, and it really set the tone for the day. Ready for checkout and excited for more adventures ahead! ✈️🌍 #Travel #BreakfastGoals #Cardiff
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

CHANDRA

Liked: Property conditions & facilities
Disliked: Room comfort

Awful: So Noisy Until 3am

We stayed on a Saturday night with a room that overlooked the high street. The bars were open with really loud music and front doors open until 2am and there was a karaoke busker with a speaker in the high street right outside with crowds singing and the speaker on max until 3am. We are not old and love a night out but the hotel could have warned people that they basically couldn't get any sleep at the weekend in we had a room that overlooked the high street. We definitely not stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Stayed 1 night in Mar 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. Staff were very friendly and helpful. Good value for money stay and would certainly use this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shelana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming with a convenient location. Amazed they didn't take Amex
Stayed 1 night in Mar 2025

8/10 Good

Shem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Shem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yury

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my expectations!

Even though from the outside, the building looks a bit rough, it is really nice inside! Would book myself again into The Royal without any hesitation should the need arise. Very good quality breakfast, nice rooms. Recommended!
Stayed 3 nights in Feb 2025

8/10 Good

Heidi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice
Stayed 1 night in Jan 2025