See all properties

The Heritage Hotel

2.0 star property

Choose dates to view prices

Photo gallery for The Heritage Hotel

1 bedroom, iron/ironing board, free WiFi, bed sheets
Exterior
Point of interest
Interior entrance
Family Room, 1 King Bed with Sofa bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Popular amenities

  • Free WiFi

Explore the area

Map
24 Mary St, Porthcawl, Wales, CF36 3YA
  • Trecco Bay
    ‪18 min walk‬
  • Porthcawl Rest Bay Beach
    ‪3 min drive‬
  • Royal Porthcawl Golf Club
    ‪5 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪41 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Ensuite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking, Ensuite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed, Non Smoking, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking, Ensuite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Ensuite

Standard Double Room, 1 Double Bed, Non Smoking, Ensuite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property

Rose And Crown

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
4.5 out of 5, Wonderful, (176)
$99 nightly
The price is $99 total
includes taxes & fees
Rose And Crown

About this property

The Heritage Hotel

Porthcawl guest house close to Porthcawl Rest Bay Beach
This guesthouse features free WiFi in public areas. Housekeeping is available on request.
The Heritage Hotel offers 7 accommodations with complimentary bottled water. 30-inch LED televisions come with digital channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Wireless Internet access is complimentary.

The Heritage Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

This property is closed from September 24 2025 to September 29 2025 (dates subject to change).

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Property is also known as

The Heritage Hotel Porthcawl
The Heritage Hotel Guesthouse
The Heritage Hotel Guesthouse Porthcawl

The Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 7 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Frank

Traveled with partner
Disliked: Amenities, property conditions & facilities
Older property than we expected. The front entry needed a good sweep. Trash out front greeted us and set a poor tone. Bit of paint and things could look better. Our room door was damaged and below acceptable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Manpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Good place to stay, keycodes sent in advance and no staff on site but was comfortable and in a nice location.
Stayed 1 night in Jul 2025

2/10 Terrible

M L

Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet very clean easy check-in good location could not fault it
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely room - noisy area!

The building and room itself was lovely and clean however the area was very noisy. People were screaming and shouting in rhe street until 2.30am on a sunday night monday morning! Think it was coming from the hotel opposite who had some dodgy characters outside when we got back to the room!
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing holiday

it was easy to find. nice , clean hotel. lovely location not to far to the pubs shops. would definitely stay here again . only thing i would book on the ground floor as its to many stairs for me abd my sister .
Stayed 3 nights in Jul 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey family room very clean with all amenities. Very close to Porthcawl town. Would definately stay again and recommend to others.
Stayed 1 night in Jul 2025

4/10 Poor

roger

Liked: Cleanliness, amenities, property conditions & facilities
When I arrived at the property I was unable to get in as there was a didgital lock on the door and I was not given the code also I was not provided with the room number. Also, the Contact Telephone number on my Confirmation document was not in service and apparently not the phone number of the manmagement. Had to go through a time taking and convoluted process to gain access. Not pleased.
Stayed 3 nights in Jun 2025

8/10 Good

Katie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
I was impressed how slick the check in process was despite having no staff on site. I submitted a question about an issue with check in and got a response and resolution within 10 mins. Nice room, clean, well equipped. The only downfall was creaky floorboards so take ear plugs.
Stayed 1 night in Jul 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness
Generally it was fine, but a few small niggles. On arrival we (myself and my wife) found only one towel, a bath towel. I contacted management who responded quite quickly and delivered more towels. The list of amenities included 'free bottled water' (there wasn't any) and 'Netflix available' (it isn't, unless you sign in with your own account) Apart from those issues it was OK. Just a bit surprised that there is actually no one there apart from guests, no reception or staff in the building. More like an Airbnb or hostel than a hotel really.
Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
Only towels for one person door to room needs attention the chain looks were both broken
Stayed 1 night in Jun 2025

2/10 Terrible

Simon

We had to check out at 01:30am due to the nosie from the other guests, slamming doors, very loud talking and to cap it off had to listen to someone being sick…Tje chance of getting any sleep in this place was non existent!
Stayed 1 night in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Serviced rooms with no reception on site. The room itself was fine, comfy bed, very clean. Access by code at the front door, then a lock box with your room key by the door. Everything about the room was just fine. The problem was the cackling drunk next door neighbours. Not in the hotel, but in the room in the building next to mine. I went to bed at 9 as had to be up early next morning for a big bike ride. I was woken up at 12 by raucous drunk laughter, two women clearly hammered and who clearly didn’t care a) who knew it or b) whether people nearby were trying to sleep. This went on, no lie, until 5 am. Just as I had given up and starting loading the car for my ride, I noticed it had gone quiet next door. Thought about making a racket, but unlike certain others, I wasn’t selfish enough to affect the other people around me.
Stayed 2 nights in Jun 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient but small

It was clean and convenient, but very small. the bathroom was particularly tight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven, Newport

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Terence

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is very well placed to be within easy walking distance of the sea front and all the night life. The car park is right behind the hotel and even though it is a pay and dispay car park, the convenience of its location is well worth the six pounds for a full day charge. Overnight parking is free after 6.00p.m.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Jun 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean accommodation and close to the beach.
Stayed 1 night in Jun 2025

2/10 Terrible

Brenda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty disappointed for the price we paid. These pics are obviously old because it was very run-down. The toilet seat was broken, the pillows on the rock-hard bed were so flat, even stacking the 2 didn't help. The floor felt like it was broken under the rug. Every review I see just focused on how lovely the place smelled, which it did, but maybe because they didn't want to mention the state of disrepair? In all my years of travelling, I don't think I ever had to ask for a hair dryer, it is almost always standard. I am not trying to seem mean, I am just being honest. This place was not worth the money. The only good thing, is where it is located in Porthcawl. Don't count on getting any parking on the street, just go to the John St parking lot and pay. It is less stressful.
Stayed 2 nights in May 2025

10/10 Excellent

Naela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

both nice and clean. Any questions were answered quickly and professionally.
Stayed 1 night in May 2025

6/10 Okay

Cheryl

Traveled with partner
Certain places in the room needed a clean light fittings were gull of dust and bedding had black hairs have photos x
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Expensive

Expensive for what it was Tea and coffee available but no milk Bed was uncomfortable with one pillow no pillow cases. Bedding wasn’t cotton so it was very warm to lay on. No where to hang clothes. No welcome desk all self check in which didn’t know we caught the owner in the car as we arrived as main door was locked needed a code to access. Luckily brought my own hairdryer as wasn’t one a available or fan
Stayed 1 night in May 2025