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Premier Inn Cardiff Cc Queen Street

3.0 star property

Choose dates to view prices

Photo gallery for Premier Inn Cardiff Cc Queen Street

Exterior
Superior Double Room
Interior
International cuisine
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Business services
  • 24/7 front desk
$65
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Helmont House, 10 Churchill Way, Cardiff, Wales, CF10 2HE
  • Place, St. David's
    ‪4 min walk‬
  • Place, Utilita Arena Cardiff
    ‪5 min walk‬
  • Place, Cardiff Castle
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

  • 216 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Room

Family Triple Room

  • 216 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 216 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Accessible Bathtub

Room

Standard Double Room, Accessible Bathtub

  • 216 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Roll-in Shower

Room

Standard Double Room, Roll-in Shower

  • 216 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, City View

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room, City View

  • 216 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Double Room

  • Sleeps 3
  • 1 King Bed

Family Double Room

  • Sleeps 3
  • 1 King Bed

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Reception
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  • Free WiFi
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 7 reviews
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About this property

Premier Inn Cardiff Cc Queen Street

3-star hotel in Cardiff City Centre
This smoke-free hotel features a restaurant, WiFi in public areas, and a meeting room. Other amenities include a 24-hour front desk and express check-out.
Premier Inn Cardiff Cc Queen Street offers 200 accommodations.
The hotel offers a restaurant. Public areas are equipped with wireless Internet access (surcharge). This Cardiff hotel also offers express check-out and an elevator.

Premier Inn Cardiff Cc Queen Street is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 25 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Built in 2010
  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Inn Cardiff Cty Centre Hotel
Premier Inn Cardiff Cty Centre
Premier Cardiff Cc Queen
Premier Inn Cardiff Cty Centre
Premier Inn Cardiff Cc Queen Street Hotel
Premier Inn Cardiff Cc Queen Street Cardiff
Premier Inn Cardiff Cc Queen Street Hotel Cardiff
Premier Inn Edinburgh Cc York Place/St James Quarter

Premier Inn Cardiff Cc Queen Street Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gina

Liked: Staff & service, room comfort
The carpeting throughout the hotel should be replaced - it looks dirty, dingy, there are bleach and other stains. Having no telephone to reach the "front drsk" was inconvenient but we soon realized it's more of a self serve type of place. The prices for food and drink were great and the staff we did interact with were cordial and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Marriott is cheaper

It wss clean but expensive for the level of service. Free Internet was a joke I had to switch to phone to answer survey. Could not check in with screen with us zip code. Helpful bar tender got us checked in.
Stayed 1 night in Sep 2025

4/10 Poor

Seham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was gloomy ; poor light; dusty ( after the first night, I asked to have it vacuumed but nobody came; the third day, I directly asked to house keeper who was cleaning the room beside mine)
Stayed 4 nights in Sep 2025

2/10 Terrible

Alessandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back again

They didn't clean my bedroom although we asked in reception twice. Also the breakfast was horrible: cold and tasteless. The Spanish lady who works in the kit was very friendly and kind.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

8/10 Good

Sigridur

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Staff & service

Recomendado

Podrian mejorar el deaayuno, losvtres dias que estuvimos ofrecieron exactamente lo mismo, sin variedad, 1 dia no nos limpiaron la habitacion, el baño un poco sucio. El personal del bar, recepcion, cocina muy, muy amables, cordiales y atentos. Nos atendieron en español y esto se lleva todos los puntos. Excelente.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

During our family trip, we stayed at Premier Inns in Edinburgh, Birmingham, and Cardiff, and the one on Queen Street in Cardiff was by far the best! The room was spacious, the breakfast was prepared with great care, and the location was excellent. The only downside was that the partnered parking lot was a bit hard to find and not very close. Still, my kids and I liked this one the most!
Stayed 1 night in Aug 2025

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

To Chai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay with family

Check in staffs are nice and friendly, although we arrived late after midnight, their warm welcome and smile on their face are unbeatable. I love their service provided. My family and I appreciated for their assistance. What an excellent stay!
Stayed 1 night in Aug 2025