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Mercure Newport Hotel

4.0 star property

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Photo gallery for Mercure Newport Hotel

Breakfast, lunch and dinner served
Meeting facility
Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
$114
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Newport Transporter Bridge
    ‪3 min drive‬
  • Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Tredegar House
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Miscellaneous

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Shower, eco-friendly toiletries, hair dryer, towels

Standard Double Room, 1 Double Bed, City View

  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Miscellaneous

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Newport Hotel

4-star hotel in Newport City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2099 square feet (195 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in February 2022.

Mercure Newport Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Reviews

Mercure Newport Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 601 out of 878 reviews
Rating 8 - Good. 174 out of 878 reviews
Rating 6 - Okay. 56 out of 878 reviews
Rating 4 - Poor. 24 out of 878 reviews
Rating 2 - Terrible. 23 out of 878 reviews

Reviews

10/10 Excellent

Cecilia

Business traveler
Liked: Amenities, property conditions & facilities
Fabulous hotel in a deprived area. Staff were extremely friendly and helpful. Room size generous with good amenities. Restaurant and bar excellent. Outside of the hotel Newport is dirty and deprived with no tourist experiences. Only positive is the short train rides to Cardiff and Bristol
Stayed 4 nights in Jun 2025

10/10 Excellent

Mathew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic and the staff were brilliant, thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say lovely hotel would definitely recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Nidhi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel for the price! Our kids loved their stay in the junior suite of the hotel..
Stayed 1 night in Jun 2025

2/10 Terrible

Tom

Stayed 1 night in Jun 2025

10/10 Excellent

Olufunmilayo Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Near the train station and town centre. Just what I needed.
Stayed 1 night in Jun 2025

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An early start in the morning

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was modern, clean and comfortable. Ultimately like any hotel it’s just a building; however, what sets this building apart is the staff. We stayed two nights and from the outset we were made to feel like old returning friends. Special mention goes to restaurant staff Nathan, Bessy and Coulay (I guarantee that I’ve misspelt that), also to night desk staff member Andrew. If I have need of a hotel in Newport again I can’t imagine choosing anywhere else. Great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay in the hotel. Near to shops and restaurant highly recomended.
Stayed 1 night in Jun 2025

4/10 Poor

Gareth

Liked: Staff & service
Disliked: Cleanliness
Where do I start.... Checked into room 805 first thing I noticed was the desk was broke, the bed had a hair under the duvet. The toilet holder in the bathroom was loose(thought it was going to fall off at one point). Curtains were dirty and had stains on them. For £168.30 (2 nights) it was nowhere near worth the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Martin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and staff very friendly, room was unbearably hot and AC only went down to 19 degrees.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for a sporting event

Stayed here before and got the great service previously. Staff excellent.Location great.Nice rooms.
Stayed 1 night in May 2025

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been served earlier as I needed to leave at 7am to catch a train.
Stayed 2 nights in May 2025

10/10 Excellent

Nia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel. Good central location
Stayed 1 night in May 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern rooms with attentive staff working on reception
Stayed 1 night in May 2025

10/10 Excellent

Callum

Stayed 1 night in May 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

2/10 Terrible

Gary

Stayed 1 night in May 2025

10/10 Excellent

Rupinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great experience only concerned about it does not have it’s own parking.
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bank Holiday

All very good, really liked this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Anne-Marie

Stayed 1 night in May 2025

10/10 Excellent

Saida

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All round nice stay
Stayed 1 night in May 2025