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Mercure Newport Hotel

4.0 star property

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Photo gallery for Mercure Newport Hotel

Exterior
Breakfast, lunch and dinner served
Reception
Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
$106
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Place, Friars Walk Newport
    ‪3 min walk‬
  • Place, Newport Cathedral
    ‪7 min walk‬
  • Place, Rodney Parade
    ‪9 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪48 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Privilege)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed, City View

City view

Standard Double Room, 1 Double Bed, City View

  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Newport Hotel

4-star hotel in Newport City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2099 square feet (195 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in February 2022.

Mercure Newport Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Reviews

Mercure Newport Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 624 out of 915 reviews
Rating 8 - Good. 182 out of 915 reviews
Rating 6 - Okay. 58 out of 915 reviews
Rating 4 - Poor. 27 out of 915 reviews
Rating 2 - Terrible. 24 out of 915 reviews

Reviews

8/10 Good

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern and well equipped. Only negative was the shower gel and and lotion dispensers were not filled and were empty.
Stayed 1 night in Aug 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is excellent. The family rooms were perfect and very well equipped and spacious. Spotlessly clean, with everything you need and more. The food was delicious and the breakfast buffet fabulous. I have to say all of the staff we encountered, from our arrival at the reception, restaurant on the evening, cleaner we met on the lift and breakfast staff made us feel so valued and welcomed. We arrived at 6pm and headed off to look for cheaper food options. The area was not the nicest. Lots of teenagers, drunken people shouting, swearing and throwing glass bottles at cars passing and the two places we went to eat in didn't except children on an evening, even the Weather spoons. So, we headed back to the hotel and had a gorgeous meal if not a little overpriced but at least we felt safe. Overall, would 100% recommend the hotel as long as you don't leave it after the shops shut up l. Daytime the area was fine around the Friars shopping centre and the carpark at the centre was ideal and good value for money to park overnight. Thankyou to all the staff for making this hotel such a perfect place.
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time have used this hotel normally use Travelodge in Newport.Found it to better will look to stay there again
Stayed 1 night in Aug 2025

8/10 Good

SM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding of this property seems unsafe.
Stayed 1 night in Aug 2025

10/10 Excellent

KING FUNG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Aug 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Dulon

Stayed 1 night in Aug 2025

8/10 Good

shaun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Caroline

Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

John Christian Bayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with friendly staff and a reasonable menu in the dining room. Nearby parking in Friars Walk cost £7.50 overnight.
Stayed 1 night in Aug 2025

6/10 Okay

KERRIE

Liked: Cleanliness
Room was spacious, clean
Stayed 1 night in Aug 2025

10/10 Excellent

GARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern and central to the city
Stayed 1 night in Aug 2025

10/10 Excellent

Hossein

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good point about this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Amira

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Sukhdev

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Comfortable bedding, beautiful view of the city and accessible shower was great for my arthritic knees as a chair was available. Staff were helpful and looked after our luggage well. Slight improvements could be made on the cleaning due to finding small stains on towels and shower curtain, but everything else including the bed was perfect. Was very pleased to see a hotel that included eco friendly benefits and would love to see more of it in other hotels in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Absolutely lovely stay,had everything you needed,very clean everywhere. Definitely recommend
Stayed 1 night in Aug 2025

10/10 Excellent

michael, DARTFORD

Stayed 1 night in Aug 2025

8/10 Good

Musa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was worth more than the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Samyak

Stayed 2 nights in Aug 2025