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Mercure Newport Hotel

4.0 star property

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Photo gallery for Mercure Newport Hotel

Exterior
Exterior
Superior Room, 1 Double Bed (Privilege) | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior
Breakfast, lunch and dinner served

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Newport Transporter Bridge
    ‪3 min drive‬
  • Riverfront
    ‪5 min drive‬
  • Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 177.9 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • 177.9 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1004)
$127 nightly
The price is $127 total
includes taxes & fees
Holiday Inn Express Newport by IHG

About this property

Mercure Newport Hotel

4-star hotel in Newport City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2099 square feet (195 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in February 2022.

Mercure Newport Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 771 reviews
Rating 8 - Good. 153 out of 771 reviews
Rating 6 - Okay. 50 out of 771 reviews
Rating 4 - Poor. 21 out of 771 reviews
Rating 2 - Terrible. 19 out of 771 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre hotel. Great location.

Nice hotel with a lovely rooftop terrace. Parking just a 2 min walk away.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
So easy for what we wanted in Newport
Stayed 1 night in Apr 2025

10/10 Excellent

MIGOA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. The only letdown is the restaurants in the evening average food.
Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Stayed 2 nights in Apr 2025

4/10 Poor

Jamie

Stayed 1 night in Apr 2025

10/10 Excellent

Chrissy

Stayed 1 night in Mar 2025

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and rooms
Stayed 1 night in Apr 2025

10/10 Excellent

shraddha

Stayed 1 night in Apr 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Modern business hotel, very nice. Staff is great too. Breakfast should be better though, very basic.
Stayed 1 night in Apr 2025

10/10 Excellent

Devon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, comfy beds, the bathroom is lovely and great service.
Stayed 1 night in Apr 2025

10/10 Excellent

Sesan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

A great stay for the marathon weekend. Staff friendly and helpful. Opened breakfast an hour earlier especially for runners. Would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hugh

Stayed 1 night in Apr 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise! Lovely hotel situated in the old Newport HM Passport Office. Much better than places like Holiday Inn and Coldra Court. If staying in Newport, I recommend! The town centre is a bit of a zoo at night, but there are some nice places to eat and drink like Newport Market.
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the bar. A clean pleasant hotel
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancied a night out in Newport and this hotel was central
Stayed 1 night in Apr 2025

10/10 Excellent

Asha

Stayed 1 night in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025