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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Breakfast, lunch, dinner served; international cuisine
Lobby
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
$81
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Cardiff City Stadium
    ‪5 min drive‬
  • Principality Stadium
    ‪9 min drive‬
  • Cardiff Bay
    ‪9 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, Lakeside

View from room

Junior Suite, Lakeside

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Combined shower/tub, free toiletries, hair dryer, towels

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Double Room, Lakeside

Exterior

Superior Double Room, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Copthorne Hotel Cardiff-Caerdydd

4-star hotel in Wenvoe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Wireless Internet access is complimentary. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Copthorne Hotel Cardiff-Caerdydd is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Bar and Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 7.95 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 404 out of 1004 reviews
Rating 8 - Good. 410 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was either as or slightly better than expected aside from the noisy guests in the next room that disrupted my sleep, but that is not the hotels fault.
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Stayed 6 nights in Jun 2025

8/10 Good

Sarbjit

Stayed 1 night in May 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

First time back after Covid

Friendly staff, very clean hotel and room, breakfast was lovely loads of choice. I will be a regular user.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment of checking in, we were met with very friendly, smiley staff, who made me feel very welcome on my first visit to the area. Very engaging with any queries I had and gave the relevant information to aid my query. Food - was excellent with plenty of choices. A lovely view from restaurant of the lake with the wildlife.
Stayed 2 nights in Jun 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, food good, staff friendly, location not great, on a retail park. Was a little noisy at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay- good value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Stayed 1 night in Jun 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice propery served up everything you would need
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the restaurant overlooking the lake was lovely.
Stayed 2 nights in May 2025

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake side view stay was the best decision I made. There was a family of swans that lived around the lake and it was enjoyable watching them swim around, including watching the papa swan defend the 5 cygnets from a blue heron (and succeed). We could enjoy watching the swans whilst in our room and when eating breakfast. Otherwise, the staff were lovely and the room was comfortable.
Stayed 3 nights in May 2025

8/10 Good

C

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Hotel was easy enough to get to and there’s several shopping areas nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Simon, Chippenham

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Newly reopened, nice quality hotel with free parking next to retail areas just outside Cardiff. Very convenient for City or Bay.
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff stopover

Refurbished to a good standard. Comfortable room, good bed and shower. One small thing: the restaurant wasn’t waiter service, order food at bar. Therefore we left to ear elsewhere where we got service.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is in a great location and in a nice spot. Staff are great, especially Ryan!
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this hotel when watching the European final at the Principality Stadium. It was a 10 min taxi to the stadium and the hotel had plenty of free parking available. Lots of convenient shops around - Tesco over the road plus a McDonalds which was handy when coming home after the game! Staff all friendly and the room was very clean. Huge bed which was very comfortable.
Stayed 1 night in May 2025

8/10 Good

Gordon

Stayed 1 night in May 2025

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed

Clean and spacious room with a super king size bed, tea/coffee.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing overnight stay

We were greeted warmly as we entered, staff were all professional and attentive. Quite surprising with how big the room is, definitely got everything you need. The hotel provides a relaxing ambiance. Close to nature for a lovely morning or afternoon walk. Plenty of options with their breakfast buffet, taste was good too! I particularly loved the pancake maker without waiting ages to have it served to you. Only con was the telly has limited channel options and not connected to internet so you can't even screen mirror. Overall, would comeback and recommend this hotel
Stayed 1 night in May 2025

8/10 Good

Andrew

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Very clean, modernized and has a old world charm. The staff we met were outstanding.
Stayed 1 night in Sep 2023

10/10 Excellent

Mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel as a central location and decent breakfast
Stayed 1 night in Jun 2022