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We had a lovely room, comfortable bed, great shower and helpful staff, but completely ruined by mechanical noises all night ruining sleep. In an effort to help we were moved to a neighbouring hotel - but had a small internal room with no external window, nowhere to sit comfortably, and no natural light.

Limpio y ordenado, muy amables y buen espacio la habitación.

The hotel was absolutely incredible. We were only there two nights so next time I would definitely stay longer to enjoy the hotel more. The room was great. The staff were incredible. The food was delicious, I can't wait to go back.

Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.