Hampton by Hilton Canterbury

3.0 star property

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Photo gallery for Hampton by Hilton Canterbury

Restaurant
Lobby
Restaurant
Room, 1 Queen Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7 St. Margaret's Street, Canterbury, England, CT1 2TP
  • Canterbury Cathedral
    ‪4 min walk‬
  • Marlowe Theatre
    ‪5 min walk‬
  • University of Kent
    ‪3 min drive‬
  • London (SEN-Southend)

Room options

Family Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (View)

8.8 out of 10
Excellent
(24 reviews)
  • 237 sq ft
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(28 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

  • 249 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room with View

  • Sleeps 2
  • 2 Twin Beds

Queen Room with View

  • Sleeps 2
  • 1 Queen Bed

Queen Room with Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Room with Sofa Bed

  • Sleeps 5
  • 1 Twin Sofa Bed, 2 Twin Beds and 1 Queen Bed

Similar properties

About this property

Hampton by Hilton Canterbury

3-star Canterbury hotel walkable to Canterbury Cathedral
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hampton by Hilton Canterbury offers 129 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area.

Hampton by Hilton Canterbury is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Hampton by Hilton Canterbury has a restaurant on site.

Languages

English, Estonian, French, German, Italian, Lithuanian, Polish, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 25.00 per night (656 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton by Hilton Canterbury Hotel
Hampton Inn Canterbury United Kingdom
Hampton by Hilton Canterbury Canterbury
Hampton by Hilton Canterbury Hotel Canterbury

Hampton by Hilton Canterbury Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1013 reviews
Rating 8 - Good. 220 out of 1013 reviews
Rating 6 - Okay. 54 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 12 out of 1013 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shakur

Liked: Cleanliness, staff & service
very understanding and helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Services from Hotel Front Desk

The overall services are good and the two front desk staff Ms. Watawan and Ms. Ness are super helpful and nice, give me free check-out extension due to last minute need from my son.
Stayed 3 nights in Apr 2025

10/10 Excellent

Malone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can recommend

We stayed here one night to visit the cathedral, and I would stay here again! The staff was so helpful and attentive, the room was comfortable, and the location is great for dining spots and walking to the cathedral. The rooftop bar next door, which (at the time we went) gave discounts to hotel guests, has amazing night views of the cathedral!
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

AYM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding customer service

Customer service is amazing , special thanks to Louise who went out of her way to resolve the issue with our room booking - the room originally given to us was different from what we believed to have booked based on the picture. Louise went through all the rooms to find one that met our requirement to make our stay perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value practical hotel. No magic but v convenient and nice staff.
Stayed 1 night in Apr 2025

6/10 Okay

Katya

Dear Hampton Team, Thank you for your hospitality during my recent stay. I truly appreciate the effort put into maintaining clean and comfortable rooms—it made my stay pleasant in many ways. However, I’d like to kindly mention that the noise level, particularly the loud music that continued until almost midnight, made it difficult for me to sleep. As a guest who values a quiet environment for rest, this was quite disruptive. I completely understand that entertainment is part of the guest experience, but I would sincerely appreciate it if future noise levels could be managed, especially during late hours, to ensure all guests can relax undisturbed. Thank you for considering my feedback, and I hope to have another opportunity to stay with you under more peaceful conditions. Best regards, Katya
Stayed 1 night in Apr 2025

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Canterbury

The hotel is located on a pedestrian street right in town but close to parking and shopping
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 2 nights in Apr 2025

4/10 Poor

Keith

Liked: Property conditions & facilities
Disliked: Staff & service

Not impressed

Check in was fine, until the breakfast was explained, told i cant come and eat between 0830 and 0930, as booked, but i can eat at 0800. I dont eat that early, was also told if im running late, to inform reception. So, i didnt have breakfast all the 3 mornings, i dont eat by the clock. Sunday morning, approx 0930, a vile smell started, looking out of hotel window, a slurry truck was cleaning out drains or sewage, this happening righg below my window and the vile smell coming into my room, windows cannot be opened, but any smell like that can make its way in. A rush to get out, not putting up with that. If staying at weekend, dont get the 2nd floor and an even number room! Will i return? No.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Angel K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Rajdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DOROTHY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very happy stay.

Great location and while parking is a few minutes walk away and at a special rate of £25 per day the proximity to restaurants etc was great. Complimentary breakfast each morning was really appreciated and the staff were by far the most pleasant staff I have ever met in any hotel, and I have stayed in a lot. The day started with the extremely cheerful and welcoming Robbie and Poppy at breakfast and desk staff friendly and welcoming.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fergus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff. The room was ready so we got to check in early which was a bonus. Brilliant breakfast with wide variety. Room & hotel clean & comfortable. Right in the centre of Canterbury, would definitely stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lime this hotel because it was in walking distance to everything we needed. Tbe hotel was very freindly and clean. Beeakfast was good too
Stayed 1 night in Mar 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go to hotel in Canterbury

Amazing stay, always love our visits. John was fantastic again and looked after us well.
Stayed 1 night in Mar 2025