See all properties

Hotel Bahia Chac Chi

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Bahia Chac Chi

1 bedroom, premium bedding, minibar, in-room safe
Balcony
Meeting facility
Dining
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1020)
$187 nightly
The price was $309
The price is $187 total
includes taxes & fees
Izla Beach Front Hotel

About this property

Hotel Bahia Chac Chi

3-star hotel in Centro - Supmza 001
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. Complimentary uncovered self parking is available on site.

Hotel Bahia Chac Chi is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Sport Bar El Rey - Onsite bar. Happy hour is offered.
Restaurante Bahia - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 1009 reviews
Rating 8 - Good. 364 out of 1009 reviews
Rating 6 - Okay. 93 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robert, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the view of the bay and the close walking distance to North Beach, restaurants and shopping.
Stayed 7 nights in Mar 2025

10/10 Excellent

LaTonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here. The staff is amazing and make sure you have a great experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Joann

Traveled with partner
Liked: Amenities
Great stay! Hotel was walking distance to everything..
Stayed 6 nights in Mar 2025

10/10 Excellent

STEVEN

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

XIAO LI

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice location. A few minutes walk from the ferry dock and 15 minutes walk from the North Beach. Their staff is very friendly. They helped us to book the Dolphin Discovery in a discounted price and offered us beach towels when we were going to the beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great stay! Very clean, comfortable beds, super sweet staff.
Stayed 1 night in Mar 2025

8/10 Good

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always come back
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I returned to Isla Mujeres for the first time in 10 years and was so pleasantly surprised to find the island vibrant, lively and with so many things to do. I had a great feeling about Hotel Bahia Chac Chi and I was correct. It was lovely. The shower was everything after a long day of snorkeling. I loved having a balcony that looked out over the ocean. The pool was small but why use the pool when you have Playa Norte just a small walk away. The hotel staff were super helpful in both Spanish and English. I Would Highly Recomend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and friendly, particularly Jonathan (Johnny Cash). The room was clean and in an easily walkable area from the ferry and town shopping and restaurants. I would stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean 👌
Stayed 3 nights in Mar 2025

10/10 Excellent

Bhavisha

Stayed 1 night in Feb 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a very enjoyable stay. Room was very comfortable and pleasant. Shower was great. Location was very convenient as it was so close to the ferry port
Stayed 14 nights in Feb 2025

8/10 Good

CHRISTOPHER

Liked: Staff & service
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
Stayed 3 nights in Feb 2025

6/10 Okay

Bridgette Anne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
Stayed 5 nights in Feb 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff facilitated an easy check in. I picked this hotel because it was in easy walking distance from the ferry. The room was clean, bed Súper comfortable. The AC would have felt much better if the room had a ceiling fan to circulate the cool air. In the evenings the room was a bit on the warmer side. They have a place where you can fill your water bottle … huge because the weather is so warm it’s important to hydrate. Right next to is a place to rent golf carts .
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book again. This hotel is literally down the street from the ferry very convenient. Yes, it’s on a busy street but everything is within walking distance the beach, food, convenient stores. We found so many local food vendors within walking distance and the food was delicious which we enjoyed and awesome getting to know the local people so welcoming. The church is down the street and has morning vendors and evening ones too and there’s a small grocery store too. Our evening receptionist Jonathan was so great very welcoming enjoyed talking to him and getting tips about things to do around the island. The hotel is small which in my opinion I preferred not crazy busy we’ve done resorts which are ok but if you’re looking for something convenient and welcoming and really want to get to know the island and it’s people this place is a must. Definitely booking again!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbie

Stayed 1 night in Feb 2025

10/10 Excellent

Cortnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and my favorite hotel on the island!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall accommodations were good and clean. There is bottled free water in the lobby, ask for beach towels. 100peso charge for an extra key card ( only got 1). Staff was friendly. 2-3 minute walk from the ferry. Check w hotel staff for better price on tours vs getting tours from the ferry dock.
Stayed 5 nights in Feb 2025

8/10 Good

mary

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Johannah

Stayed 4 nights in Feb 2025

10/10 Excellent

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Services of this hotel is super high specially the Receptionist Beatriz helped us before chrck in since we had a baby withus.highly recomed this hotel. Also the hotel is in great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel, Haddonfield

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025