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Casa de los Sueños Boutique Hotel

4.0 star property

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Photo gallery for Casa de los Sueños Boutique Hotel

View from property
Ocean View Double | 1 bedroom, premium bedding, in-room safe, individually decorated
Outdoor dining
Presidential Room, 1 King Bed | Private kitchen
Studio King Size City View | 1 bedroom, premium bedding, in-room safe, individually decorated

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Carretera Garrafon Manzana 55, Lote 9 SM 9, Isla Mujeres, QROO, 77400
  • Parque de los Suenos
    ‪1 min walk‬
  • Punta Sur
    ‪16 min walk‬
  • North Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪77 min drive‬

Room options

View all photos for Studio Double City View

Studio Double City View | 1 bedroom, premium bedding, in-room safe, individually decorated

Studio Double City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy City view

Economy City view | 1 bedroom, premium bedding, in-room safe, individually decorated

Economy City view

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Ocean View Double | 1 bedroom, premium bedding, in-room safe, individually decorated

Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

Ocean View King | 1 bedroom, premium bedding, in-room safe, individually decorated

Ocean View King

9.4 out of 10
Exceptional
(14 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Luxury Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Presidential Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1722 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double

Deluxe Double | View from room

Deluxe Double

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Size City View

Studio King Size City View | 1 bedroom, premium bedding, in-room safe, individually decorated

Studio King Size City View

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, Ocean View

Family Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

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About this property

Casa de los Sueños Boutique Hotel

4-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Casa de los Sueños Boutique Hotel, relax at one of the 4 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park. Housekeeping is available on request.
Casa de los Sueños Boutique Hotel offers 11 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Complimentary bicycles and a complimentary water park are featured at the hotel. 4 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 4 outdoor swimming pools at Casa de los Sueños Boutique Hotel, and enjoy amenities like a complimentary water park and complimentary bicycles.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa de los Sueños Boutique Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 8 AM and noon.
Kin Ha - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kin Ha

Things to do

  • 4 outdoor pools
  • Free bicycle rentals
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Snorkeling

Family friendly

  • 4 outdoor pools
  • Free water park access
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 3000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Casa De Los Suenos Hotel Isla Mujeres
Casa los Sueños
Casa los Sueños Hotel
Casa los Sueños Hotel Isla Mujeres
Casa los Sueños Isla Mujeres
Casa los Sueños Resort Isla Mujeres
Casa de los Sueños
Casa De Los Suenos Boutique
Boutique Hotel Casa de los Sueños
Casa de los Sueños Boutique Hotel Hotel
Casa de los Sueños Boutique Hotel Isla Mujeres
Casa de los Sueños Boutique Hotel Hotel Isla Mujeres

Casa de los Sueños Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 354 out of 475 reviews
Rating 8 - Good. 73 out of 475 reviews
Rating 6 - Okay. 19 out of 475 reviews
Rating 4 - Poor. 17 out of 475 reviews
Rating 2 - Terrible. 12 out of 475 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy, Scottsdale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here and loved it even morel. The staff is great, food in the restaurant excellent and very reasonable. Breakfast is included and very generous in portions and choices. Balcony rooms facing the water are roomy and nice. And the views stunning. The water and snorkling are great.
Stayed 2 nights in Apr 2025

10/10 Excellent

mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Great pool at lobby. Great restaurant and beach area. Excellent service - Carlos was exceptional! As was Roberto! Great value. Great food
Stayed 4 nights in Apr 2025

10/10 Excellent

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos definitely made the stay but in all honesty, all staff that i interacted with were exceptional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Isla.

i would like to complement Carlos. He was the concierge that was at the hotel when we checked in. He was one of the highlights of our stay. He definitely made our stay enjoyable as he made sure we knew our way around places to eat. He even booked a dinner for us for one of the best seafood restaurants to eat in the area. I had some issues with the staff at the Kin-ha club and he made sure he made us feel heard and sent us a bottle of wine to make up for the shortcomings of the staff at Kin-ha, The Hotel was nice and small. Just what we were wanting. Room was clean and overlooking the water. We had plenty of ocean view and was very relaxed during our stay. We will come and stay at Casa de los Suenos again for sure.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andres

Traveled with partner
We loved our stay as Casa de Los Suenos. We had an ocean view room and the sunsets were spectacular. It was our first time staying on the south side of the island and we found we much prefer it. We rented a golf cart for a couple of days to explore, and that was enough for us as we have stayed on the North side on prior visits and just wanted to hit a few favorites. We enjoyed Ulan across the street as well as Rancho Capricho, The Joint and Burracho Burro all within walking/biking distance. We even walked to our 9pm Samura reservations and felt safe walking back at 11pm. The hotel itself is beautiful and very charming, the concierges were extremely nice and helpful, and we loved the breakfast and hanging out at Kin Ha. We took advantage of the complementary hotel bicycles and the paddleboards at Kin Ha and loved snorkeling there too. Our room was not super large, but for our romantic kid free getaway. It was more than we needed. The bed was large and very comfortable, and the vibe of the room was wonderful. We also took full advantage of the hotel’s infinity pool and often had it to ourselves. We would highly recommend this hotel and hope to return. Thank you for a wonderful getaway!
Stayed 4 nights in Mar 2025

10/10 Excellent

MANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful quiet oasis! We had a wonderful stay and can't wait to go back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Micheline

Stayed 5 nights in Mar 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful views from our balcony. Room was clean and the lobby was nice. Having access to the beach club and breakfast included was convenient. The beach club had good food, drinks and access to the water. This is located on the south end and is much quieter area.
Stayed 5 nights in Mar 2025

8/10 Good

Helen

Stayed 2 nights in Feb 2025

10/10 Excellent

Chayla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the personalized service, upon check-in and during the entire stay. Would definitely return.
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael, Keller

Stayed 1 night in Feb 2025

8/10 Good

Scott Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, beautiful views, staff was friendly. Close to some places to do stuff
Stayed 5 nights in Feb 2025

10/10 Excellent

Elizabeth

Traveled with family

Top notch

Amazing hotel on a beautiful island.
Stayed 4 nights in Feb 2025

6/10 Okay

Christy

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Our room was not the same as the photos on the site . There was no privacy as far as the bathroom - it was basically just a corner of the room had a glass wall with toilet and a shower . The room walls were also thin- we could hear every conversation our neighbors had through the walls . We had no hot water the first night - they fixed this but it happened two more times during our stay . There was no coffee pot or iron in the room and very few outlets. Also be aware you cannot flush toilet paper on the island - no reviews mentioned that That being said the staff was very friendly and the pool was beautiful . The area was very nice . Just have realistic expectations or you will be disappointed
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer, Hopkins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came here for a quick 4 days. We had visited the property many years ago and vowed to come back to stay. We were not disappointed!! We loved the beautiful, quiet property. Eating the delicious (incl) breakfast every morning on the water was perfect and eating dinner a couple times at the restaurant Ulan, right across the street was so comfortable and easy. Enjoyed good food and live music there! Roger and Carlos took care of everything for us at the hotel during our stay. We enjoyed our own infinity pool and extra space in the Presidential Suite. The bed was comfortable and shower was open and had nice pressure. We rented a golf cart for our stay, which you would need to get around the island. It was easy and fun zipping around. We ate lunch on the beach every day and ate dinner either at Ulan, mentioned above or up at the north end of the island where all the action is. We had great seafood every day. We will definitely be coming back to stay here again!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lynda C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, low key and quiet. The hosts, Carlos and Roger, are so welcoming and helpful. The view is beautiful as claimed. And the on-site restaurant is terrific. Breakfast, lunch and dinner. Besides, breakfast is included with lots of delicious options. There are also a few walkable dining sites around the property. If you are looking for a restful vacay, this is the place!!
Stayed 5 nights in Jan 2025

4/10 Poor

Doricela

Disliked: Staff & service
The place is beautiful but won’t be staying there again.Told the guy at the front desk that our main room light was not working, he said he would fix it and never did, we were there for 4 days we only had light in the kitchen area and restroom.We were told breakfast was included then at check out they charged us 50 USD for breakfast. I knew somethings weren’t included in the free breakfast but we would pay extra plus tip every time. We didn’t have time to find out why they were charging extra since our taxi was waiting for us outside to take us to the ferry. Disappointing
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Case de los Buenos. Best people. Beautiful property. Carlos is the best.
Stayed 6 nights in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge/doer of all things, Carlos, was truly amazing! Always cheerful and helpful. He was amazing! Service/staff at restaurant was pretty slow but nice.
Stayed 4 nights in Jan 2025

8/10 Good

Francine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Oceanfront property. Nice hotel with friendly staff. Average food in restaurant. No elevator and many steps. Noisy air conditioner and fan. Not close to downtown (north island) so an option is to take the city bus into downtown Isla Mujeres (costs 20 pesos) vs. a taxi.
Stayed 7 nights in Jan 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service
This is a fantastic hotel. It has an amazing open air lobby with infinity pool that overlooks the ocean. Then you can go down to the restaurant right below it which has more pools and a fantastic area to sit and a long pee which you can snorkel off of.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024