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Crystal Hotel

3.5 star property

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Photo gallery for Crystal Hotel

Two single beds with matching headboards and nightstands, adorned with towels and pillows, offer a cozy retreat.
Relax in a traditional room with two armchairs and a round table, overlooking a garden view.
Stroll through this charming alleyway to the entrance of a historic building.
Classic architecture meets a warm welcome at the Crystal Hotel, featuring an arched entrance and lush greenery.
Enjoy a serene atmosphere in our beautifully maintained outdoor space with a central water feature, seating areas, and lush surroundings.

Popular amenities

  • Free WiFi

Explore the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • University of Cambridge
    ‪20 min walk‬
  • Addenbrooke's Hospital
    ‪2 min drive‬
  • Royal Papworth Hospital NHS Foundation Trust
    ‪3 min drive‬
  • Cambridge (CBG)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, laptop workspace, blackout drapes

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Crystal Hotel

3.5-star hotel in Queen Edith's
Along with express check-out, this smoke-free hotel has a garden and free self parking. WiFi in public areas is free. Housekeeping is available on request.
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Crystal Hotel features a garden and express check-out. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Crystal Hotel is a smoke-free property.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Crystal Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 176 out of 430 reviews
Rating 8 - Good. 149 out of 430 reviews
Rating 6 - Okay. 61 out of 430 reviews
Rating 4 - Poor. 31 out of 430 reviews
Rating 2 - Terrible. 13 out of 430 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Good budget hotel

Room was small but perfectly adaquate. Bed was clean and comfortable. Ensuite was compact but clean and well cared for. Usual facilities in room. Free wifi. Would have been nice to have a box of tissues. One of the bedside lights didnt work but had been replaced by a lamp. Staff were welcoming and efficient. Good location. Half hour walk to centre. Parking available.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Adeeb

Liked: Staff & service, room comfort

Basic and Simple, Nice Staff

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, 15 min walk from Cambridge central station and Addenbrookes Hospital with numerous buses in between. Doesn't do breakfast but there are places nearby. Would be an improvement if a light snack box was available. A Chinese restaurant is open on site for lunch and dinner. Staff were lovely and so helpful and informative. Hotel price was very reasonable, limited hours reception with other hrs phone contact details provided.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice double room, clean and roomy. Reception was lovely and welcoming.
Stayed 1 night in Apr 2025

2/10 Terrible

lisa

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
We had an appointment at addenbrookes hospital and the hotel was close by. Shops just down the road and the staff at the hotel were lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Room was cold on arrival, turned the radiator to maximum but only heated up to a tepid temperature over night, resulting in feeling very cold getting out of the shower the next morning. The fan in the ‘bathroom’ was very noisy. The curtains were difficult to close providing no or very little privacy while getting undressed. I guess for the price you shouldn’t expect too much.
Stayed 1 night in Mar 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort

All okay

A good place to stop over,basic but clean,compfortable and freindly staff on reception.All okay.
Stayed 1 night in Mar 2025

6/10 Okay

Majed

Traveled with family
Stayed 1 night in Mar 2025

6/10 Okay

Colin

Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for visiting Cambridge Junction

Fantastic welcome and comfortable room. An ideal stopover for enjoying a gig at Cambridge junction (2 minute walk away). The food in the restaurant downstairs was delicious and service great too. Tip - swipe the room keycards really fast or they don’t work. Lovely wooden staircases (lots of them).
Stayed 1 night in Mar 2025

6/10 Okay

Dan

Business traveler
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Hayley

Liked: Staff & service, room comfort
Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel Stay

My scores are because are room was very cold had no heating on we nearly moved hotel but was told heating went on twice a day in the morning and evening it did get better and resided to stay. Room was small and needs a upgrade but the bathroom was very nice sorry did not take photos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Perla

Stayed 6 nights in Feb 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Ian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Get what you pay for

Room was freezing on arrival though warmed up relatively quickly. Antiquated plumbing made noise throughout the night. Still a cheap place to get your head down for a night
Stayed 1 night in Jan 2025

8/10 Good

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Clean and comfortable. Very friendly and helpful lady on reception.
Stayed 1 night in Feb 2025