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Caicay Vacation Packages

I was expecting a great place since the base fare was "stated to be" +150$ and I paid less than half of that. I paid TOO MUCH. I felt mislead and fooled. Not sure whose fault was that. Hotel or hotels.com. Anyway, I was not provide with any toiletries. There was no fan in the bathroom and the condensation there, after 2 people took a shower was annoying, dripping all night long when I had to go to the bathroom. The worst part was the breakfast. There was no milk or water on the serving table. I had to ask 3 times for three cups of milk and was told that there was no ambient temperature water for my vitamin C. Only hot water for tea. However, they had several bottles of water in the reception but only "for sale."

The hotel was in a perfect location, close to both the train station and the bus stop to Machu Picchu. It was beautiful, spotless, and the staff was incredibly friendly and welcoming. The breakfast buffet offered a great variety of delicious options. I would definitely stay here again!!

We had an awesome time at this hotel! The stairs are not so bad to climb if you are already climbing the ones in Machu Picchu! It’s good practice! Breakfast was awesome and views cannot compare! Overall I would recommend for anyone ok to climb up 110 steps to get to their room!

Absolutely favorite hotel ever! Beautiful, comfortable, accommodating for our family of 5, delicious food, amazing location and views, and it has a bath tub and shower!

The gardens are incredible!

Staff were amazing, breakfast was nice. We returned for a second visit.

Rockrivers was not a great place to stay. There are no elevators, we climbed 5 flights of stairs. There is no hot water for showers, and there were dead bugs and mosquitos all over our room. Find somewhere else to stay!