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Sure Hotel by Best Western Caen Mémorial

3.0 star property

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Photo gallery for Sure Hotel by Best Western Caen Mémorial

Exterior
Bar (on property)
Terrace/patio
Reception
Premium bedding, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $103
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
9 Rue Karl Probst, Caen, Calvados, 14000
  • Place, Colline aux Oiseaux
    ‪5 min walk‬
  • Place, Caen Memorial
    ‪8 min walk‬
  • Place, University of Caen Normandy
    ‪5 min drive‬
  • Airport, Caen (CFR-Carpiquet)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Executive Room, Sofabed For One Person, Courtesy Tray, Espresso Machine

  • Sleeps 3

2 Single Beds, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2

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About this property

Sure Hotel by Best Western Caen Mémorial

3-star hotel in Zone Activite Nord-Ouest
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Private bathrooms are not ensuite and change of towels is available on request.
Sure Hotel by Best Western Caen Mémorial offers 71 accommodations with espresso makers and complimentary newspapers. These individually furnished accommodations include desk chairs. Beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Caen hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sure Hotel by Best Western Caen Mémorial features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in April 2024.

Sure Hotel by Best Western Caen Mémorial has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Linette - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Linette

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 17 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn

Sure Hotel by Best Western Caen Mémorial Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 189 reviews
Rating 8 - Good. 62 out of 189 reviews
Rating 6 - Okay. 15 out of 189 reviews
Rating 4 - Poor. 0 out of 189 reviews
Rating 2 - Terrible. 0 out of 189 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Staff were very welcoming and approachable. Room was good and had a great bathroom walk in shower
Stayed 1 night in Dec 2025

8/10 Good

Malgrzata

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, simple nothing special
Stayed 1 night in Sep 2025

10/10 Excellent

harvey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff. Shower, bathroom towels,much nicer than some of the 4 star Paris hotels.Very well priced. We were pleasantly surprised.
Stayed 1 night in Nov 2025

8/10 Good

Dermot

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The young man who welcomed us to the hotel and who answered any questions we had and responded to our needs was excellent. Easy to talk to and seemed to be always available.
Stayed 1 night in Oct 2025

6/10 Okay

Achille

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here previously October 9 with no issues yet still a small room compared to Canada. This second night we had a room (114) with a very strong mildew smell which we can only assume was from some sort of flood, water damage without proper restitution. Could have asked to move howler late at night and tired. Carpet was actually moist by the door in the morning. Not very a comfortable stay for that reason. Courteous and apologetic front desk attendant.
Stayed 1 night in Oct 2025

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and it was an easy stay for the sightseeing we were doing around Normandy. The breakfast was great and the staff is so nice. Parking is easy and it’s not too far to get to the downtown area of Caen where there was great restaurants and shopping. Overall a good stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an excellent location, food in restaurant was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the reception desk is kind and helpful. Did my check-in fast and easy. Good size room. Bed comfortable. Good breakfast. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful when i arrived with my wife who is a wheelchair. Found us a disabled friendly room at zero notice
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the price. Very close to the WW2 memorial and gardens. The breakfast was lackluster, and felt like it closed early.
Stayed 1 night in Sep 2025

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean,comfortable,nice staff

nice modern hotel, in the middle of a business park but not too far from city /old town. all very clean and comfortable, good restaurant, nice staff. only downside was swimming pool being out of action as it was one of the reasons we chose this hotel
Stayed 2 nights in Jun 2025

8/10 Good

alison, Mount Pearl

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking was free and easy not too crowded , the pool was small but ok . Could not watch any English tv no matter what I tried on tv remote but at least I could watch the ladies football commentary did not matter . Films I could not watch as subtitles would not come on tv .
Stayed 5 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a 2 night stay. Bed was super comfy. We went out to eat & didn’t bother with breakfast. Would use again
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stay ok No signs re pool towels Appreciate not property fault but 3 fire alarms in less than 5 hours
Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Rooms very small and cramped.
Stayed 3 nights in Jun 2025

8/10 Good

Mark, Christchurch

Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for seeing the Caen memorial museum.
Stayed 1 night in May 2025

8/10 Good

Poppy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and recommended an excellent restaurant for lunch. Dinner at the hotel was delicious. The room was very clean and quiet.
Stayed 1 night in May 2025