Search Deals on

Buyukeceli Vacation Packages

Nice hotel..

The piers was very beautiful and the food was great

I was very disappointed with this resort. Instead of focusing on providing a great guest experience, it felt like everything was designed to get as much money as possible from tourists. One of the biggest issues was transportation. We agreed on one taxi price, but a higher amount was charged to my credit card without my authorization. That is completely unacceptable and made me lose trust immediately. Many of the staff were also very pushy, constantly trying to sell extra services or products. It became exhausting after a while because it felt like every interaction was about spending more money. Unfortunately, I also noticed that some employees appeared to have poor hygiene, especially after working in the heat, which was unpleasant in a luxury resort. I paid almost $5,000 for a 7-day stay, so I expected a much higher standard of service, professionalism, and honesty. Sadly, the experience did not match the price. I’ve had much better experiences at resorts in Mexico, where I felt welcomed instead of constantly being treated like a source of extra income. I would not return, and I cannot recommend this resort based on my experience.

Awesome experience. Relaxing and friendly staff. Clean water pools and slides. Ample amenities for kids and grown ups. Highly recommended.

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

A+ experience

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.