2/10 Terrible
Steven
Business traveler
Jun 2, 2025
Disliked: Cleanliness, property conditions & facilities
Not the greatest.
Check in took an age as only one person working on reception, the second terminal was broken. One of three rooms were ready for 4pm.
Went to get food at 4:30pm, told not serving until 5:30pm in the restaurant. Advised to go to the Club for food as only place serving, walked over to the club only to find four members of staff stood talking, they looked at us a few times before asking what we wanted. Stated a table for three only to be told food had stopped serving and should go back to the place that had sent us over.
Waited until the restaurant was open, stood at the "wait to be seated" sign for around 5 minutes until someone came over to ask what we wanted. in that period 8 or 9 staff members just walked straight past without acknowledgement - a true case of "not my job mate".
Food at the MPW was ok; our first drinks order taken only to be told that all three drinks were out of stock.
Ordered some of drinks only to be told two of those were also out of stock so stuck to water.
Found a large piece of plastic packaging in the cabbage side - told the waiter, who said sorry and walked off, came back said the chef was sorry. Nothing more mentioned about it.
The hallways smell, progressively worse in the stairwells.
The sofa bed in one room resembled an extra out of CSI - the amount of stains and "crustiness" was disgusting. Didn't even put my bag on the thing!
The noisiest hotel ever. Left one day early.
Steven
Stayed 2 nights in May 2025