See all properties

Mercure Brisbane Spring Hill

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Brisbane Spring Hill

Junior Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area
Terrace/patio
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
$138
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪15 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Room, Multiple Beds, Balcony

  • 678 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed, Balcony

8.4 out of 10
Very good
(31 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Superior Twin Room, 2 Twin Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Twin Room, 2 Twin Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Breakfast and dinner served
Amora Hotel Brisbane
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,181 reviews
Amora Hotel Brisbane

About this property

Mercure Brisbane Spring Hill

Hotel in Spring Hill
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Brisbane Spring Hill features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and 4 meeting rooms. Event facilities measuring 1475 square feet (137 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Brisbane Spring Hill is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Reviews

Mercure Brisbane Spring Hill Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

Reviews

6/10 Okay

Julie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

scott

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room large balcony. Clean and very comfortable. Great location very close to central station rail and to the city . Great dinning / food and wine selection to .
Stayed 2 nights in Jul 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to the centre of Brisbane Staff went above and beyond to make your stay comfortable
Stayed 5 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy Reception lady was great Lovely room Nice cup of tea before leaving Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Stayed 2 nights in Jun 2025

8/10 Good

Lukie

Stayed 3 nights in Jun 2025

10/10 Excellent

joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very pleasant and helpful staff, convenient to our needs
Stayed 2 nights in Jun 2025

4/10 Poor

Maria

Stayed 4 nights in Jun 2025

10/10 Excellent

Jess

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here. Big and comfortable room, easy to walk to nearby transport options. Breakfast was a good offering and tasty, with a nice dining area. Staff friendly and able to help! Recommend staying here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely staff. Very clean. Lovely views.
Stayed 1 night in Jun 2025

10/10 Excellent

Mat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free upgrade was given from a queen room to a king suite. Great view over Roma street parkland. Room was clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Diana Caroline Annavale

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
Overall ok for the price - A$135. Room was a bit worn in places - same as most Mercures I’ve ever stayed in. Standard buffet breakfast which was well presented and included barista coffee. For some radon staff decided at 16C to open all the doors to deck area - it was very breezy. Free bus outside down to city or an easy walk. Area is a bit sketchy with lots of unhomed people. Construction next door was not too obtrusive.
Stayed 2 nights in May 2025

6/10 Okay

Ronald

Initially assigned a room facing a construction site. Rectified promptly when complained. Wondered why reception thought it was appropriate to assign a room like this. Trying to get away with it? Not good. Otherwise, great location, next to Roma park and a short walk to the train station.
Stayed 2 nights in May 2025

10/10 Excellent

CLR

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2025

8/10 Good

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful. Room was very clean and spacious. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in May 2025

2/10 Terrible

Mishelle

Traveled with partner
We booked this hotel months prior to our stay. I called a week before to confirm parking and was told parking was onsite. When we arrived we were told car park was full and to park on the street. We had a late night and had to set alarm for 630am to go and pay for street parking metre. Couldn’t move car as we had a few drinks. Hotel lift was broken and patrons waiting over 10 min to go off their floor. We expressed our dilemmas with the front desk and they couldn’t care less. We could’ve stayed anywhere. This hotel was old sad dated and the service was rubbish. The fact people drive to their hotel and they can’t accommodate a vehicle even though they say they can is a joke. Do not stay here ever!!
Stayed 1 night in May 2025

8/10 Good

Rex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities and friendly staff. The only down side is the carpark is very tight.
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in May 2025

4/10 Poor

Ángela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very slow check in and building work very loud in the morning.
Stayed 1 night in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent hotel in Brisbane CBD. Handy to everything
Stayed 1 night in May 2025