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Emporium Hotel South Bank

5.0 star property
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River City Twin Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk
4 bars/lounges
Interior
Frangipani Suite - Free Wifi | Living area | Flat-screen TV, pay movies
Frangipani Suite - Free Wifi | Wardrobe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Spa
$254
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    ‪1 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Treasury Building
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for Exquisite Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite - Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City King Suite- Free Wifi

Premium River City King Suite- Free Wifi | 1 bedroom, minibar, in-room safe, desk

Premium River City King Suite- Free Wifi

10.0 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite - Free Wifi

Frangipani Suite - Free Wifi | Living area | Flat-screen TV, pay movies

Frangipani Suite - Free Wifi

  • 1561 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite - Free Wifi

Poolside Cabana Suite - Free Wifi | 1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite - Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suite - Free Wifi

9.8 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite - Free Wifi

9.0 out of 10
Wonderful
(7 reviews)
  • 430 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vista King Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite - Free Wifi

9.6 out of 10
Exceptional
(30 reviews)
  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite - Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite - Free Wifi

9.8 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite - Free Wifi

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2

View all photos for River City Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite With Free Wifi

  • Sleeps 4

View all photos for Premium River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite With Free Wifi

  • Sleeps 2

Frangipani Suite With Free Wifi

  • Sleeps 2

View all photos for Exquisite Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite With Free Wifi

  • Sleeps 2

View all photos for Emporium Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite With Free Wifi

  • Sleeps 2

View all photos for Urban Vista King Suites With Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suites With Free Wifi

  • Sleeps 2

View all photos for Poolside Cabana Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite With Free Wifi

  • Sleeps 2

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2

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About this property

Emporium Hotel South Bank

5-star hotel in South Brisbane
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Emporium Hotel South Bank features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4413 square feet (410 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Emporium Hotel South Bank is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 835 out of 1010 reviews
Rating 8 - Good. 116 out of 1010 reviews
Rating 6 - Okay. 32 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel treats their guests extremely well.
Stayed 2 nights in May 2025

8/10 Good

Pete

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival 2 hours prior to check in we queried about dropping our bags off early and utilise the hotel facilities, in which the reception staff kindly accepted. Upon check-in to our room, our bags were already in our room and we were amazed by the layout of the room. We also made use of the valet & concierge services. The staff there were amazing with their customer service and very professional. We tried the Italian restaurant and were amazed with their customer service, everything was Italian from the waitress, chef and the music. We toured the infinity pool area which had stunning views of the city, although it can be hard to find a daybed during peak times. They had provided towels, complimentary bottled water and had a waiter present to take orders from the bar next to the pool. On check-out we were assisted by a porter to take our bags to the car from our room. When we checked, the bags were stacked perfectly in the boot and check-out process was smooth. Overall recommend staying here. Pros - Customer Service - Room Views - Services Available - Close to all things city/southbank - Valet Service Cons - Expensive restaurant for small portion of food
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled for business. Everything about this property was excellent. I will be staying here again when I travel to Brisbane.
Stayed 4 nights in May 2025

10/10 Excellent

Kym

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Saminda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous High End Stay

Exquisite hotel in the heart of South Bank... definitely will return
Stayed 1 night in May 2025

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in May 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a city stay
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Always the perfect place for a long weekend. Love staying here. But my car was to big for their carpark
Stayed 2 nights in May 2025

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

kellie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Short stopover

Short trip to Brisbane. Hotel very modern, great rooftop bar with excellent service at breakfast and extremely slow at night. Good food on both occasions. Rain stopped us using the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lachlan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible
Stayed 2 nights in Apr 2025

10/10 Excellent

ROBYN

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Very average Over priced Would never return, even at half the high price
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understanding that we were an elderly couple. We were surprised by the modern aspect of the hotel. But we loved it. Great staff. Great food. We were there for a special celebration. Our family appreciated the care of us by the staff. The valet staff were great when we encountered heavyy rain. We were going to qpac for a performance. We loved the hotel, particularly the staff. Our room was wonderful. Thank you.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARLO, Palm Beach Gardens

5 stars
Stayed 3 nights in Mar 2025

8/10 Good

James

Stayed 3 nights in Mar 2025