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B&B HOTEL Birmingham Centre

4.0 star property

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Lobby
Daily buffet breakfast (GBP 10.00 per person)
Lobby
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Explore the area

Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
  • The Mailbox
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪9 min walk‬
  • Broad Street
    ‪13 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Double Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

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The price is $107 total
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About this property

B&B HOTEL Birmingham Centre

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out. Housekeeping is available on request.
B&B HOTEL Birmingham Centre offers 131 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 2 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-out.

B&B HOTEL Birmingham Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Bar - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Bar - Onsite bar. Open daily.

Languages

English, French, Hindi, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 23 2025 to September 15 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel

B&B HOTEL Birmingham Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stat

Staff were really friendly and rooms were clean. Close to city center
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Stayed 2 nights in Apr 2025

8/10 Good

angela

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location.

Great location, 10 minutes walk from the Mailbox . Friendly staff, lovely bar area which is also the reception.
Stayed 1 night in Apr 2025

4/10 Poor

Fiona

Disliked: Staff & service, property conditions & facilities, room comfort

Meh

Couldn’t find the reception when I went in. Receptionist very shy and poor English. Receptionist also working as a barmaid and made a mistake as a result. Got a large glass of wine which was £12.50 and disgusting. Glass was filthy, barmaid noticed and got a new one but the wine was cheap and foul. Miscommunication with room so had to go in and out. Frustrating. Room (apparently being upgraded) worn and dirty. Nice bathroom but room smelly and bleach stains on carpet. Walls badly marked. Couldn’t hear tv over air conditioning. Sheets clean. Hairs and dirt on tables. Was comped breakfast but would not have paid for it, poor quality. Poor security.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Sullen reception staff, one mug in a room for two, uncomfortable pillows and a television with a sporadic channel guide that was all over the place. Big stains on most carpets, standards have dropped from the previous Pentahotel and that wasn’t high!
Stayed 1 night in Mar 2025

4/10 Poor

Katie, Newton Abbot

Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities
As a basic hotel, this is probably fine if you just need somewhere close to New Street station, without spending too much. The wifi was also very good. But the rooms are pretty shabby, the rooms aren’t soundproofed like most hotels now (I was woken up a few times by loud people outside) and it’s next to a hand car wash, so you hear a lot of jet washers during the day. Since it wasn’t much cheaper than a Premier Inn and more expensive than an EasyHotel, I don’t think I will be back.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Surrounding area is grotty, but this is not down to the hotel
Stayed 5 nights in Mar 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it did the job
Stayed 3 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Jack

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean and tidy. Polite staff. Good sleep and quiet enough. Great breakfast and not tok busy. Good central location and great position for getting to the O2 academy.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely, evening food excellent. Breakfast very expensive at £ 14. TV, Heating and Air Con in my room did not work, not an issue for me but others maybe
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need spare pillows

The only bad thing I can say about our stay was that there was only 1 pillow each on the double bed. Normally, in every other hotel I have stayed in, there has either been 2 pillows each or 1 pillow each but 2 spare pillows somewhere in the room. Unfortunately, I didn't find another pillow so I thought it would be ok, however, I woke at 2am with back pain, so had to use a folded towel to put under my pillow, which helped a little.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only 2 pillows in the room, dirty bedside table, very basic. Shower good.
Stayed 1 night in Mar 2025

8/10 Good

Grant

Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025