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Malmaison Birmingham

4.0 star property

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Lobby
Hallway
Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Havana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
$99
includes taxes & fees
Mar 8 - Mar 9

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪7 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

9.0 out of 10
Wonderful
(68 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Double Room

Club Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Double Room

9.0 out of 10
Wonderful
(32 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a hot tub, Malmaison Birmingham features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3035 square feet (282 square meters) include conference space. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Birmingham is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1096 reviews
Rating 8 - Good. 239 out of 1096 reviews
Rating 6 - Okay. 91 out of 1096 reviews
Rating 4 - Poor. 37 out of 1096 reviews
Rating 2 - Terrible. 25 out of 1096 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Veggie breakfast was a big disappointment, for the price I'd expected something decent but no. The food had obviously been sitting around for a while and was lukewarm and rubbery. The hotel has a sauna but you can't use it unless you pay £15 per person for a 2 hour slot. The area was ok, you're close to the station but I wouldn't stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Spacious clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Dec 2025

10/10 Excellent

GRAHAM

Traveled with family
Liked: Cleanliness, staff & service, amenities
ckean
Stayed 1 night in Dec 2025

8/10 Good

Narinda

Liked: Cleanliness, amenities
Very clean. comfy bed. Bathroom looking a bit tired. Hotel staff excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
All was well based on the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Stayed 1 night in Nov 2025

6/10 Okay

Hassan

Liked: Staff & service
Disliked: Amenities
Checking in took the pi**. Apparently someone called in sick which is u fortunate but you’re a business…. Room was basic even though I booked an upgrade. No water in rooms? In 2025? I didn’t need any but overheard a guest asking and they were directed to a vending machine. No toothpaste or anything of the sort in the bathroom. Bathrooms were like holiday inn. Honestly better off booking premier inn. They’re more updated rooms and cheaper.
Stayed 1 night in Nov 2025

8/10 Good

Denis

Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities
Always good to stay here
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Wonderful hotel - luxury!
Stayed 1 night in Nov 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very clean and extremely comfortable. Great service and best location.
Stayed 1 night in Nov 2025

10/10 Excellent

helen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Massive room. Very quiet, very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Duncan

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent room. Good location. Fine food and drink.
Stayed 3 nights in Nov 2025

6/10 Okay

Catherine Lucy

Traveled with group
Liked: Cleanliness, amenities
Room was clean and very comfortable. Water from the shower was lukewarm and the check in staff member wasn't the most welcoming.
Stayed 2 nights in Nov 2025

8/10 Good

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 1 night in Nov 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was excellent. All worked and was very clean. It’s a good central position for shops, station and theatre. Was a bit disappointed that breakfast was so expensive so headed to Greggs anyway. Last year when we stayed we were offered an upgrade at reception - not this year! Last year the upgrade didn’t happen - so we got some free cocktails - not this year! This year offered an upgrade on line that I accepted but was available when we got there. Ko cocktails- disappointed! Spa, closed at the times we wanted to use it. So that was a waste of spa access. Loved the hotel again but not as good as last year.
Stayed 1 night in Nov 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025