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Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Hallway
Property preview
Lobby
Property entrance
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Spa
  • Gym
  • Hot Tub
$118
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪7 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

9.0 out of 10
Wonderful
(66 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Twin Room

8.8 out of 10
Excellent
(10 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Double Room

Club Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a hot tub, Malmaison Birmingham features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3035 square feet (282 square meters) include conference space. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Birmingham is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Reviews

Malmaison Birmingham Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 672 out of 1061 reviews
Rating 8 - Good. 236 out of 1061 reviews
Rating 6 - Okay. 86 out of 1061 reviews
Rating 4 - Poor. 40 out of 1061 reviews
Rating 2 - Terrible. 27 out of 1061 reviews

Reviews

10/10 Excellent

ANGELA

Business traveler
Liked: Amenities
Really good reception staff and speed of checkin/out Nice clean room with both bath and shower Bar staff made a wonderful cherry manhattan!
Stayed 1 night in Sep 2025

8/10 Good

Martin

Stayed 1 night in Sep 2025

10/10 Excellent

Ronald, Chilham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Security concerns

We had booked in and went for a drink came back and took key didn’t work. My partner went down to reception to get more keys and when he returned we accessed the room to find a couple in there and they had been issued our room. This is extremely concerning for the security aspect of this as if I had if left my personal belongings in this room they could have had access to it and vice versa. There was no check when my partner went back downstairs to reception to check who he was. Despite reception sorting this out and another trip reception offering us a free stay this has left us feeling disappointed as this is a hotel we have stayed at frequently. I now have no faith with the hotel and this put a dampener on our stay and evening as I was worried if someone would be able to access our room on this basis it had happened to us in the first place then the other couple also. Unbelievable.
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Always 10/10

Stayed 2 nights in Aug 2025

10/10 Excellent

Deepa

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suites are lovely and spacious. Clean. And booked for a special occasion so it was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely location. Clean. Friendly staff. I do think the parking could be further discounted as it’s quite expensive.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Not free parking. Hotels.com info misleading.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Martyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff was helpful and friendly. Lovely clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique for having a nice bar/restaraunt area up in level 1 and a Starbucks cafe on level 0. Staff welcoming and friendly. Room clean, tidy, modern and of a great size. Walking distance to carpark and broad street bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is always nice and relaxed with great bed sheets
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great to access the area on foot. It's very easy to drive to and find. The hotel doesn't have it's own car park, but there is a q park next to it and you get a 20% discount if you stay at the hotel. All the staff we dealt with were really friendly. The room was a double twin and was really spacious with a nice bathroom. We didn't eat lunch or dinner in the restaurant but had the breakfast - this was excellent. Had a drink in the bar , that was good too and pretty reasonably priced. We will definitely stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Darragh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

BERNARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent outstanding quality of breakfast ingredients a cut above the rest
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Oliver

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Justyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel worth a stay

Lovely big and clean room with all amenities. Disappointed bar closed early but overall nice stay
Stayed 1 night in Aug 2025