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Hilton Birmingham Metropole

4.0 star property

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Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Property video
2 restaurants, breakfast served
Lobby
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is $113
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

7.4 out of 10
Good
(21 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(15 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(51 reviews)
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Penthouse

Deluxe Penthouse | Living area | 55-inch flat-screen TV with cable channels, TV

Deluxe Penthouse

  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Room, 1 King Bed

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 3 Twin Beds, Connecting Rooms

Family Room, 3 Twin Beds, Connecting Rooms | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Room, 3 Twin Beds, Connecting Rooms

  • Sleeps 4
  • 3 Twin Beds

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About this property

Hilton Birmingham Metropole

4-star hotel in Marston Green
Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite.
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Hilton Birmingham Metropole provides a 24-hour health club and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 59998 square feet (5574 square meters) include conference space. This family-friendly hotel also offers a sauna, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton Birmingham Metropole has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Brightsmith on the Water - This restaurant serves breakfast, lunch, and dinner.
The Gild - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

2 total (up to 75 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 20.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Hilton

Birmingham Metropole

Birmingham Metropole Hilton

Hilton Birmingham Metropole

Hilton Metropole Birmingham

Hilton Metropole Hotel Birmingham

Metropole Birmingham

Metropole Birmingham Hilton

Metropole Hilton

Metropole Hilton Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Hotel

Hilton Metropole

Hilton Birmingham Metropole Hotel

Hilton Birmingham Metropole Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MARJORIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless, the hotel was great as were all the staff we met. The Brightsmith restaurant was amazing and our fillet steak was fantastic. The waiters were very nice and polite. The breakfast was also great so much choice. Overall we had a great time and experience and would come back.
Stayed 1 night in Feb 2026

4/10 Poor

Spencer

Business traveler
Liked: Amenities
Room was freezing, no heating. Food was terrible when it eventually arrived
Stayed 3 nights in Feb 2026

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fabulous helpful staff, very comfortable bed, good bar and bar snacks.
Stayed 1 night in Feb 2026

4/10 Poor

Trevor

Liked: Amenities
Disliked: Staff & service
Booked a family room and the bed wasn’t set up for daughter. Shower broken and stick on the hottest setting potentially causing serious injury. Check in staff rude. Food in the bar cold and had to be sent back. Don’t recommend this hotel.
Stayed 2 nights in Feb 2026

8/10 Good

Sepi

Stayed 1 night in Feb 2026

4/10 Poor

Abigail

Traveled with partner
Disliked: Amenities, property conditions & facilities
The staff at the hotel were great - very friendly and helpful. But our bedroom was freezing when we arrived. We used the portable heater (which obviously indicates a problem) but cold air was coming through the window area and grates all night. Also, the bar was disappointing - we got back from our event at 9pm ish - the bar was shortstaffed and the area to buy snacks was open but not staffed.
Stayed 1 night in Feb 2026

6/10 Okay

Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was behind the lifts and it wasn’t sound proof so you head it all night when the lift was used
Stayed 1 night in Feb 2026

10/10 Excellent

sara

Stayed 1 night in Feb 2026

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean. Good facilities. Staff incredibly friendly
Stayed 1 night in Feb 2026

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, great location for the NEC also. I was not impressed with staff attitude though. Our room wasn't ready to check in to, we had to wait in reception for 40 minutes even though this was after the 3pm check in time. When I asked how long it would be as we'd driven a long way and had food booked so needed to get ready, the woman on reception was very rude saying they'd been fully booked the previous night, the room wasn't ready and there was nothing they couldn't do about that. Also check out was 12.00, cleaning staff knocked our door at 11 and asked how long we'd be before checking out. I said we'd be checking out by 12 and she was annoyed by this.
Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, amenities
room was clean, lovely and warm when we arrived. Staff were friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jolene

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel. We stay at a lot of places because of work, and this is a really decent one. Especially the breakfast. I have coeliac disease so need gluten free options, and they have loads. Plus are happy to make you a fresh cooked breakfast so there is no risk of cross contamination. The staff, especially the breakfast team, were all super friendly even though they were clearly rushed off their feet.
Stayed 5 nights in Jan 2026

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities
Very helpful staff lovely big hotel great bar and food
Stayed 1 night in Feb 2026

10/10 Excellent

Kane

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Lovely atmosphere
Stayed 2 nights in Jan 2026

6/10 Okay

Blanca

Liked: Cleanliness, property conditions & facilities
Its ok
Stayed 4 nights in Jan 2026

6/10 Okay

SHIRLEY

Stayed 3 nights in Feb 2026

8/10 Good

Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities
Champagne reception on arrival to celebrate your anniversary!
Stayed 1 night in Feb 2026

10/10 Excellent

angela

Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was bright clean and spacious. The lines for breakfast (both to get in to and then for hot food) was unacceptably long.
Stayed 1 night in Jan 2026

8/10 Good

Brian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cleaned daily. Conveniently situated for the NEC, Station. Airport and Resprt world
Stayed 1 night in Jan 2026

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, amenities
Staff were lovely Air con in room kept making loud noises during the night which meant we had very little sleep as it kept waking us. Not sure why it was making a noise when it wasn’t turned on.
Stayed 2 nights in Jan 2026

6/10 Okay

Katie

Liked: Cleanliness
Strange single room with the toilet in your bedroom! Also the temperature was really cold and I couldn't warm it up with the aircon system. They provided a heater in the room but the wire didn't reach the available plug sockets! Wouldn't bother staying here again.
Stayed 1 night in Jan 2026