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Crowne Plaza Birmingham NEC by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham NEC by IHG

Exterior
Exterior
Lobby
Bar (on property)
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
$101
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Place, Resorts World Birmingham
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪6 min walk‬
  • Place, National Motorcycle Museum
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (1 Super King)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (1 Super King)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Birmingham NEC by IHG

4-star hotel in Marston Green
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Crowne Plaza Birmingham NEC by IHG has designated areas for smoking.

English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1011 reviews
Rating 8 - Good. 301 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 42 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Liked: Staff & service
Unfortunately the air conditioning was not wor
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony, Horsham

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Third year for us here for Gardeners World expo at NEC. Ideal location, nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sabin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, clean and lovely location.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel from staff to rooms to bar and restaurant definitely stag here again
Stayed 1 night in Jun 2025

8/10 Good

Carole

Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Stayed 1 night in Jun 2025

8/10 Good

PETER, NORWICH

Stayed 7 nights in Jun 2025

10/10 Excellent

Juliet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel extremely close to the arena
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable family room with two double beds and a very big smart TV. It had everything we needed and we had a lovely 2 night stay. The breakfast had a great variety and all of the hotel staff were really helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Staff very attentive, comfy room and the complimentary toothpaste was a great touch Thankyou
Stayed 1 night in Jun 2025

6/10 Okay

Gareth

Traveled with family
Tied corridors, but room had been updated
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Arpna

Liked: Cleanliness, amenities, property conditions & facilities
Convenient short, walking distance from Birmingham International train station and NEC.
Stayed 1 night in Jun 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jade

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.
Stayed 2 nights in May 2025

8/10 Good

DENZIL

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT HOTEL GOOD STAFF.THE PARKING SHOULD HAVE BEEN INCLUDED AS I AT TO PAY AND NO INFO THAT I COULD GET IT FOR FREE UNTIL AFTER I ALREADY PAID FOR IT BUT EVERYTHING ELSE WAS VERY GOOD
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good
Stayed 1 night in May 2025

8/10 Good

Alison

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Terrible service in bar

Service in bar/restaurant terrible. I waited 30 mins for a drink which I requested without ice but arrived with, another 20 mins later I realized others who had arrived after me were already eating so had to go to check on my food, a sales. When it finally arrived I had no cutlery..I went to the bar to pay as wasn't going to wait, no apology and I realized after that a top had been included on the bill.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely surroundings and modern clean hotel with excellent bar and restaurant which is close to resorts world
Stayed 1 night in May 2025

8/10 Good

Will

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scumbag parking scheme

You get to the hotel and for the parking right next to it you have to load an App and prepay. £15 - not cheap but at an exhibition centre you expect it. What you don’t expect is a hotel where the “day” you have paid for expires at midnight and you get a £60 “fine for overstaying “ as you leave the following morning. What hotel thinks you want to leave at midnight?. Of course the App doesn’t offer you the option of buying the extra day - no because they know they are going to fleece you with a parking fine. The hotel itself is obviously convenient for events at the arena, a reasonable comfortable chain hotel . But the scumbag parking scheme ruins the experience.
Stayed 1 night in May 2025

10/10 Excellent

Aynufa

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good. Quiet and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Matthew, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, and the room was large and comfortable, if a little dated. The hotel was busy when we stayed, the restaurant was excellent but service was a bit slow. I had some issues with the parking payment, but the hotel staff were excellent, and sorted out my issues professionally and with no fuss. Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, great location! Staff wonderfully helpful, I left a jacket in my room and they were super helpful getting it back to me! Thanks!
Stayed 1 night in May 2025