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Crowne Plaza Birmingham NEC by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham NEC by IHG

Enjoy serene lakeside views from a modern building with a dock and beautifully manicured lawn.
Enter the Pendigo Restaurant, where a warm atmosphere awaits.
Enjoy the expansive view of the outdoors from this stylish space, featuring a curved glass railing and large windows.
Welcome to our hotel lobby, featuring a central reception desk, comfortable seating, and expansive windows offering views of the outdoors.
Enjoy a drink at the hotel bar, where a selection of fine spirits and comfortable seating await.

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪2 min walk‬
  • National Exhibition Centre
    ‪6 min walk‬
  • National Motorcycle Museum
    ‪8 min walk‬
  • Birmingham (BHX)
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Lake View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (1 Super King)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Birmingham NEC by IHG

4-star hotel in Marston Green
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Crowne Plaza Birmingham NEC by IHG has designated areas for smoking.

English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1009 reviews
Rating 8 - Good. 302 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Really good but no cocktails! 😞
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service
Handy for the bp pulse venue
Stayed 1 night in Apr 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Receptionist helpful, great location for resorts world. Breakfast pricey so didn't book it and didnt eat there so can't comment on food. Rooms nice, big TV and nice bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort

Friendly clean hotel but rooms very dated

The communal areas around the bar and reception area was very sleek and modern but our room was very dated. Old fashioned furnishings showing signs of age. No mirror on dressing table which made it difficult to get hair/makeup done. We were woken very early by the cleaners room next door to our room suggest getting some sound proofing done. Bar didnt sell lemonade!
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Torvil& dean last dance

We booked in this hotel So it was close to the venue To watch torvill &dean The last show On friday 25th april 2025 When we checked in We asked if there was 2 single beds As it was me and my sister And they said no Unfortunally Its 1 double bed We said its fine Soon has we got to our room We had a call To say they had a twin room Available And would we like that They had a cancellation So yes we accepted The room was clean Complimentary water, tea coffee Biscuits, etc Late check out next morning 11am which is really good Breakfast served from 7am -11am Which i think Is great Breakfast is amazing Lots to choose from I would 100% stay in this hotel again And highly reccomend it to family And friends
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location for pulse live and resorts world. Super friendly staff and overall lovely hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Fidelia

Stayed 2 nights in Apr 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking great location
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and great service
Stayed 1 night in Apr 2025

10/10 Excellent

Alistair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, unfailing polite and happy to help, even at what was obviously a busy time. Rooms are a good standard with hair dryer, iron and board, coffee making equipment. Food was very good and not unreasonably expensive for a big hotel. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome to a clean and tidy hotel. Spacious room which was comfortable and quiet for an overnight stay. Very convenient for BPpulsd and Resorts World. Would certainly stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the airport, nec and Resorts World and a short train ride from the city centre
Stayed 1 night in Apr 2025

8/10 Good

LISA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Holes in one of the hand towels and generally shabby furniture. Love the position of the hotel and the staff are very helpful but the hotel rooms are in need of a refurbishment. A pillow menu would be useful.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Traveled with family
The outside surronding were beautiful and a lovely room however the showers was scolding hot. Unfortuanlty this was not checked. Not provided any partial refund due to the shower being out of action, did inform the reception but this wasnt repaired till 10am ti which our train back was 10.45 . Beautiful breakfast , just a shame we could not utilise the shower facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful hotel no complaints at all
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for the NEC and BP Pulse

One night stay after a show at the BP Pulse, good service and no issues
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Everything was good apart from mattress, hardly slept at all.
Stayed 1 night in Apr 2025

8/10 Good

Mr john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Don't be caught out with expensive parking fees. Pay in the hotel not at the meter like we did costing us an extra £10, for the weekend. I think this should made clear on the booking site. Hotel spotless, great food plenty of choice for breakfast, helpful staff, seating area nice and spacious.
Lounge area
Stayed 2 nights in Apr 2025