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Grand Mercure Belem Do Para

4.0 star property

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Photo gallery for Grand Mercure Belem Do Para

Outdoor pool, sun loungers
Sports facility
Deluxe Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Outdoor pool, sun loungers
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Bar
  • Parking included
  • Breakfast available
$257
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Avenida Nazare, 375, Nazare, Belém, PA, 66035-115
  • Republican Square
    ‪9 min walk‬
  • Basilica of Our Lady of Nazareth
    ‪10 min walk‬
  • Docas Station Market
    ‪17 min walk‬
  • Belem (BEL-Val de Cans Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Queen Bed, Accessible

Apartment, 1 Queen Bed, Accessible | Premium bedding, pillowtop beds, minibar, in-room safe

Apartment, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Twin)

Superior Room, 2 Double Beds (Twin) | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Double Beds (Twin)

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Twin)

Standard Room, 2 Double Beds (Twin) | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Double Beds (Twin)

8.0 out of 10
Very good
(2 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Mercure Belem Do Para

4-star hotel in Nazare
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Grand Mercure Belem Do Para offers 173 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Belém hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Grand Mercure Belem Do Para features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 6814 square feet (633 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Baccalá - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 55 for adults and BRL 27.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baccalá

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,814 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up; COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 55 for adults and BRL 27.50 for children
  • Pet fee: BRL 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crowne Plaza Hotel Belém Belem
Crowne Plaza Hotel Belem Brazil
Mercure Belem Do Para Belem
Grand Mercure Belem Do Para Hotel
Grand Mercure Belem Do Para Belém
Grand Mercure Belem Do Para Hotel Belém

Grand Mercure Belem Do Para Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 119 out of 291 reviews
Rating 8 - Good. 89 out of 291 reviews
Rating 6 - Okay. 44 out of 291 reviews
Rating 4 - Poor. 17 out of 291 reviews
Rating 2 - Terrible. 22 out of 291 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lilian Maria Pamplona

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Rafael

Stayed 3 nights in Feb 2025

6/10 Okay

Winston

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room and the whole hotel smelled of mold. Breakfast was ok. Dinner i ordered in the restaurant was terrible. I ordered the local fish, but it was like chewing bubblegum. My key-card kept malfunctioning. In the end the maintenance had to replace batteries in de door-lock, so i had to wait almost 30 minutes in from of my room before it was fixed. The area of the hotel has very little options. No restaurants real close and the area around the hotel did not give me a safe feeling. My wife ordered a cocktail, but could not taste any alcohol in it. Tasted like a sour juice.
Stayed 5 nights in Feb 2025

6/10 Okay

Winston

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel had an unpleasant smell. Like it had not been cleaned well. Also in the lobby it looked like there was no working airconditioning. No comementary water in the room. Only in the minibar. I expected a lot better of this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

10/10 Excellent

Heitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

luciana

Stayed 4 nights in Sep 2024

10/10 Excellent

Leila

Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel in Belem
Stayed 3 nights in Sep 2024

10/10 Excellent

Dirley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great , check- in staff and everybody else are wonderful going above and beyond to reach guests’s highest expectations. The place is in the best location on a privileged sector of Belem with lots of beautiful cafes , restaurants and cute stores , in fact , it is few blocks from the Basilica and approximately 20 minutes away from the Docas and “Ver o Peso” market, which I love to visit every tim in Belem . The only 2 improvements / suggestions I have are regarding to the fact the hotel does not offer guests real toilet paper rolls , instead , guests have to use napkin type paper that is kept in a sort of napkin holder installed in the bathroom wall and I found that extremely annoying, Also, the restaurant staff should be trained and instructed to leave guests in peace until they finish their breakfast because at 10:00 on the dot they take everything away , including coffee , juices , food from the breakfast area wiping out any chance guests would have to go for second helpings . I completely understand that the restaurant closes at 10:00, but the rule should apply to people who arrive at 10:00 not for the ones who are already inside enjoying breakfast . That happened to me and family in our last staying , we were eating breakfast when everything was rapidly and suddenly removed making us , especially myself, rushed to eat the food and it was a very unpleasant experience. On the other hand i only have great things to say about the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!
Stayed 2 nights in Aug 2024

10/10 Excellent

demis

Stayed 4 nights in Jul 2024

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Joao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and hotel

This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

ALBERTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia! Quartos confortáveis, modernos e limpos! Excelente localização!
Stayed 1 night in Sep 2023

6/10 Okay

Nico

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor value for the price. Property is dated and depressing
Stayed 1 night in Aug 2023

6/10 Okay

Sergio

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property, in some respects, quite limited and poorly maintained.
Stayed 3 nights in May 2023

2/10 Terrible

SCOT AND WENDY

Stayed 4 nights in May 2023

6/10 Okay

Ross

Stayed 3 nights in Oct 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ar condicionado nao funciona, equioe muito enrolada e nao conseguia resolver nada, passei horas esperando ate que desisti, nao retorno nem se me desse de graca
Stayed 1 night in Jul 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and good location

Slow check in/out but easy, free valet parking and pretty good room, though a little aged. Good aircon and bed. Ineffective blackout curtains don’t accomplish anything - see photo.
Stayed 1 night in Mar 2022

10/10 Excellent

Pierre

Traveled with partner
Liked: Staff & service, amenities
Ok
Stayed 4 nights in Dec 2021