Rooms are plain, extremely plain, but very clean
The TV is hanging from the ceiling
Shower door wouldn't close
There are switches in the nightstand to turn off lights --- I really hate those :)
Check in Experience:
The reservation price included breakfast. I checked in at 9am and realized I was checking out very early at 4am, so as I was hungry I asked if I could have breakfast that day as I would miss breakfast on my checkout day.
I thought it was a fair request; I had flown since 3am and was hungry. The front desk attendant said no and that it wasn’t possible. I was like, OK and proceeded to ask where the closest bakery was. Another front desk attendant overheard this and went to the mager who approved my request as I wasn't asking for anything for free, basically replacing breakfast from one day to another.
My advice it to ask for a supervisor, be professional in how you ask your request, but don't take what the front desk attendant says as a final answer. Most of them are not trained in Customer Service.
Belem Hotel Advice:
Crowne Plaza is close by. I encourage anyone wanting to stay in this neighborhood to compare there two hotels. Then, make a decision on the best one for you.
Good luck in your hotel search in Belem do Para!
Traveller from San Francisco, California, EUA
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