Brazil Hotels

I must say from the first moment I entered this hotel they provided service before I even set foot into the building with attendants ready to take our bags once we got out of our taxi. The reception was great and took the time to listen and to answer any questions that we had. They were very friendly and very helpful. We needed help at the last minute due to some schedule changes and they made the transition very easy for us to stay just a little a longer without having to worry. It is a great location right in front of Copacabana beach and with a great roof top pool and bar with great views during the day and night. The bartenders were also very friendly and offered amazing service. I would highly recommend this location and I would definitely return here another time!

The guest relations Maira makes everything tô turn the stay unforgettable She is definetly the best in Rio de Janeiro and makes the hotel tô be the best too!

Had a very pleasant experience while staying at the Miramar during our (wife and I) 5 night stay. Upon exiting my vehicle, the staff took care of our luggage and I we headed to the check-in counter. Check in was fast and we also received complimentary drinks. The staff spoke English which was a real bonus when asking about sights and restaurant recommendations. Thanks to all of the staff especially the ones at the rooftop bar (I think it he was Alvin) for going the extra mile in accommodating us. *We went to the rooftop to smoke but it was a foggy night and all of the chairs/benches were wet, for him to actually put towels on the chairs for us to sit on was very thoughtful, this man needs to be thanked by management! Breakfast was great, the room (#1204) was awesome - you owe it to yourself to get the beach facing executive room! I would stay at this property again and highly recommend it to everyone.

Second stay at Matiz good friendly staff rooms excellent breakfast menu excellent . As a English speaker wasn't sure if room service is offered but overall would recommend to friends

Beautiful hotel, and the best location in São Paulo

The main problem is the checking in and out time... Not enough people to attend this issue.

Very nice hotel with great landscaping, friendly staff, great scenic views, room were nice and large...... only isssue was the air conditioning unit which was not the best but its consistent with what we experienced in the entire country of brazil.......

We spent an extended holiday weekend with our two kids in Buzios and decided for the Serena because of its location, close to the beach (one block away is the beautiful Geribá beach) and also because we like the "boutique hotel"-flair. The weekend was beautiful and we had a very good time at the hotel, enjoying the nice layout of the hotel grounds and the relaxing atmosphere. The kids loved the pool, although a rather small one, and the kids corner. Food at the restaurant was good, the Picanha was excellent; the breakfast buffet was very complete. However, the staff could be a bit more attentive (e.g. when we were sitting by the pool, they never offered pro-actively any service; yet if we asked for it, we always got what we wanted) The rooms are very nice, however the bath-room is minuscule, way too small. The hotel offers a transfer to the city's restaurant area at night, which is quite convenient. Wifi is free and available all over the hotel with good quality. One negative aspect was the smoking: the hotel is Argentinean owned and there is a large presence of Argentineans in the hotel, which actually adds a nice international flair to the hotel. Yet, they seem to care less about not smoking in public areas and the hotel staff did not bother either. Thus, frequently people sitting by the pool or on the terrace of the restaurant were smoking and it was frequent to find cigarette butts in the garden or in the sitting area by the pool, which was not very nice.