I must say from the first moment I entered this hotel they provided service before I even set foot into the building with attendants ready to take our bags once we got out of our taxi. The reception was great and took the time to listen and to answer any questions that we had. They were very friendly and very helpful. We needed help at the last minute due to some schedule changes and they made the transition very easy for us to stay just a little a longer without having to worry. It is a great location right in front of Copacabana beach and with a great roof top pool and bar with great views during the day and night. The bartenders were also very friendly and offered amazing service. I would highly recommend this location and I would definitely return here another time!
Traveller from Montreal, Quebec, Canada
Located in Copacabana, this beachfront hotel is on the boardwalk, 0.6 mi (1 km) from Chacrinha State Park, and 2.8 mi (4.6 …More
"Nice location, beautiful view from rooms and lobby"
Very nice hotel with great landscaping, friendly staff, great scenic views, room were nice and large...... only isssue was the air conditioning unit which was not the best but its consistent with what we experienced in the entire country of brazil.......
Traveller from washington, FC Metro area
Located in Downtown Buzios, this romantic hotel is within a 15-minute walk of Santos Dumont Square and Orla Bardot. Ossos …More
We spent an extended holiday weekend with our two kids in Buzios and decided for the Serena because of its location, close to the beach (one block away is the beautiful Geribá beach) and also because we like the "boutique hotel"-flair.
The weekend was beautiful and we had a very good time at the hotel, enjoying the nice layout of the hotel grounds and the relaxing atmosphere. The kids loved the pool, although a rather small one, and the kids corner.
Food at the restaurant was good, the Picanha was excellent; the breakfast buffet was very complete. However, the staff could be a bit more attentive (e.g. when we were sitting by the pool, they never offered pro-actively any service; yet if we asked for it, we always got what we wanted)
The rooms are very nice, however the bath-room is minuscule, way too small.
The hotel offers a transfer to the city's restaurant area at night, which is quite convenient.
Wifi is free and available all over the hotel with good quality.
One negative aspect was the smoking: the hotel is Argentinean owned and there is a large presence of Argentineans in the hotel, which actually adds a nice international flair to the hotel. Yet, they seem to care less about not smoking in public areas and the hotel staff did not bother either. Thus, frequently people sitting by the pool or on the terrace of the restaurant were smoking and it was frequent to find cigarette butts in the garden or in the sitting area by the pool, which was not very nice.
Traveller from Sao Paulo
This family-friendly Buzios hotel is located near the beach, within 1 mi (2 km) of Chapel of Our Lady Desatanudos and Geriba …More