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Hyatt Centric Congress Ave Austin

4.0 star property

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Photo gallery for Hyatt Centric Congress Ave Austin

Room (Artist Residence) | 1 bedroom, in-room safe, desk, laptop workspace
Restaurant
Terrace/patio
View from room
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available

Explore the area

Map
721 CONGRESS AVE, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Moody Theater
    ‪8 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Capital)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Capital)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Capitol View)

View from room

Room, 2 Queen Beds (Capitol View)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Congress)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Congress)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Shower)

View from room

Room, 2 Queen Beds, Accessible (Accessible Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Capitol View)

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Capitol View)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Artist Residence)

Room (Artist Residence) | 1 bedroom, in-room safe, desk, laptop workspace

Room (Artist Residence)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

View from room

Room, 1 King Bed, City View, Corner

  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Capitol View)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Capitol View)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Capitol View)

View from room

Room, 1 King Bed, Corner (Capitol View)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Shower)

Room, 1 King Bed, Accessible (Accessible Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Accessible Shower)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

View from room

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

citizenM Austin Downtown

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1720)
$148 nightly
The price is $148 total
includes taxes & fees
citizenM Austin Downtown

About this property

Hyatt Centric Congress Ave Austin

4-star hotel in Downtown Austin
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. Change of towels is available on request.
Hyatt Centric Congress Ave Austin offers 246 accommodations with espresso makers and safes. 55-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This Austin hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hyatt Centric Congress Ave Austin is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Signature Restaurant - Onsite restaurant.
Rooftop Bar - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rooftop Bar
  • Signature Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 per person
  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Congress Ave Austin Hotel
Hyatt Centric Congress Ave Austin Austin
Hyatt Centric Congress Ave Austin Hotel Austin

Hyatt Centric Congress Ave Austin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 431 out of 613 reviews
Rating 8 - Good. 124 out of 613 reviews
Rating 6 - Okay. 43 out of 613 reviews
Rating 4 - Poor. 9 out of 613 reviews
Rating 2 - Terrible. 6 out of 613 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 2 nights in Feb 2025

6/10 Okay

Avraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy from the outside
Stayed 1 night in Mar 2025

10/10 Excellent

Johan

Stayed 1 night in Mar 2025

8/10 Good

Wesley

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

8/10 Good

Julia, Venice

Room needed some fixes
Stayed 2 nights in Mar 2025

10/10 Excellent

anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.. excellent experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Virginia Beauchamp

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dariel

Liked: Cleanliness, staff & service, property conditions & facilities
A nice and clean hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Traveled with partner
Easy check in, clean room, nice layout, nice amenities, good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Hailey

Stayed 1 night in Feb 2025

6/10 Okay

David L

Liked: Cleanliness, property conditions & facilities
Room was extremely small and heat did not work first night (hotel comped us room that night) and required multiple visits to our room, with us ultimately needing to move rooms. Staff was very nice and location was convenient.
Stayed 3 nights in Feb 2025

8/10 Good

Leasha

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was great! Pet friendly and super clean. The staff was amazing! Literally everyone of the staff members were so friendly, professional, helpful...truly customer oriented. Without a doubt this will be my go to hotel whenever we visit Austin.
Stayed 1 night in Feb 2025

10/10 Excellent

Pete

Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Stayed 2 nights in Feb 2025

10/10 Excellent

Mackenzie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super wonderful. Breakfast was fabulous-croissant egg sandwich with Tuscan potatoes and vanilla latte hit the spot. Really enjoyed the JBL Bluetooth speaker to play my music on. They even had a garment steamer so I could get the wrinkles out of my dress for dinner! Would stay there again for sure!
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Comfortable, Clean hotel, great location
Stayed 2 nights in Feb 2025

6/10 Okay

Amy

Stayed 1 night in Oct 2024

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only 1 of 3 elevators was working consistently. One didn't work at all... First room they offered was extremely small... They did offer us a better option. Food in the restaurant was outstanding!!
Stayed 3 nights in Feb 2025

8/10 Good

noel

Stayed 3 nights in Feb 2025

10/10 Excellent

Franky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, Clean and Reasonably Priceed

The room is nice and clean. The elevators are just too slow to show up.
Stayed 1 night in Feb 2025