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Hotel Indigo Austin Downtown - University by IHG

3.5 star property

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Photo gallery for Hotel Indigo Austin Downtown - University by IHG

Meeting facility
Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas
1 bedroom, premium bedding, down comforters, pillowtop beds
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
$217
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
810 Red River St, Austin, TX, 78701
  • Place, Sixth Street
    ‪8 min walk‬
  • Place, Austin Convention Center
    ‪10 min walk‬
  • Place, University of Texas at Austin
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

8.0 out of 10
Very good
(1 review)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

8.0 out of 10
Very good
(2 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room

9.8 out of 10
Exceptional
(18 reviews)
  • 412 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed (Mobility, Accessible Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Single Room, 1 King Bed (Mobility, Accessible Tub)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(12 reviews)
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Communications)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Pool View (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Pool View

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(17 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Indigo Austin Downtown - University by IHG

3.5-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hotel Indigo Austin Downtown - University by IHG offers 134 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hotel Indigo Austin Downtown - University by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Hotel Indigo Austin Downtown - University by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Austin Downtown University
Hotel Indigo University
Indigo Austin Downtown University
Hotel Indigo Austin Downtown University
Hotel Indigo Austin Downtown University by IHG
Hotel Indigo Austin Downtown University an IHG Hotel
Hotel Indigo Austin Downtown - University by IHG Hotel
Hotel Indigo Austin Downtown - University by IHG Austin
Hotel Indigo Austin Downtown - University by IHG Hotel Austin

Reviews

Hotel Indigo Austin Downtown - University by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1005 reviews
Rating 8 - Good. 193 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

Reviews

10/10 Excellent

Kevin

Stayed 5 nights in Jun 2025

10/10 Excellent

Peggy, MIAMI

Traveled with family
Liked: Cleanliness, amenities
great. staff amazing !!!
Stayed 2 nights in May 2025

10/10 Excellent

Darian

Stayed 6 nights in Jun 2025

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Muhire

Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan was amazing. Gave us list of recommendations for local spots to try. Walking distance to all of downtown. Amazing restaurants less than 5 mins away.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tanner

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed here during our trip to Austin for our 5th wedding anniversary. We loved the hotel. The room was nice and quiet. We loved the second floor pool and the outdoor bar. Perfect location to easily get anywhere in Austin.
Stayed 3 nights in Jun 2025

4/10 Poor

Connor

Traveled with group
Disliked: Staff & service

Very poor experience

The pool and pool bar were wonderful and there was nothing to complain about with the room itself. The service was the worst I've ever received. We stayed for 5 nights and only received housekeeping services once and that was on our last night, and service was only completed after 3 consecutive days of specifically requesting housekeeping. Fine for a day or two stay but don't expect to even be acknowledged by any staff except for the front desk clerks begging for your tips with their basic and poor food and bar recommendations.
Stayed 5 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT HOTEL! Really love it!
Stayed 1 night in Jun 2025

10/10 Excellent

myisha, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Roger

Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay in walking distance to 6th street & many other places!
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all friendly. The Hotel was clean, and nice pool area. I ate at the Urban Pour for breakfast and everything was delicious. Loved the convenience to 6th Street and other walkable areas. Would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Cristin

Stayed 1 night in Jun 2025

4/10 Poor

Ken

Traveled with partner
Liked: Staff & service, amenities
Pay for a city view and got a regular view.Also, also, the wallpaper was coming off.The walls and eventually fell on me bed
Stayed 2 nights in Jun 2025

10/10 Excellent

Shebia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay from valet check in to check out. Room was nice and spacious. Hotel staff were polite and provided excellent hospitality and service. Only con: music is loud at night and toilet was having issues running after flushing. Pros: location, decor, nice rooms, price point, valet price could be a tad less.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Wonderful and beautiful hotel. Love the room. However please note that the hotel is valet only ($45 per night), there is no self parking. Nice pool but could be cleaner, but some pool furniture was torn. Love the pool bar.
Stayed 3 nights in May 2025

6/10 Okay

Yichen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Floor was sticky, there’s no bottled water provided.Had to go to another hotel for swimming and laundry, very inconvenient. Wanted order latte from their menu but it only had drip coffee, valet was super slow too. Anyway it wasn’t a pleasant experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attendant was very kind and helpful, gave us a lot of good recommendations for places to check out around the city. Room was clean and had great amenities. Will definitely book here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff was very friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Josue, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very friendly. Always with a smile and proactive in helping. All my questions were answered. Overall, very satisfied with the stay; I will definitely return to Austin and especially to this hotel. Thank you very much!
Stayed 4 nights in May 2025

4/10 Poor

Leo, San Antonio

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Arrived just after the key system went down in the hotel. Staff very confused. Broke out the “standby” keys. Worked in one elevator not in the other. Didn’t work for the room and maintenance let us in. Rushed out to concert but not any better when we returned. Phone in elevator lobby didn’t work so back down to lobby to get key issue resolved once again. Oh yeah…bathroom was basically flooded. Water seeping through the panels and actually floating in spots. Never again.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was just ok. The room was clean. It was a place to sleep, nothing more. The pool area was a bit run down. One day there were no towels and garbage laying around the pool area.
Stayed 2 nights in May 2025