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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Property preview
Lobby sitting area
Exterior
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
$129
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
805 Neches Street, Austin, TX, 78701
  • Place, Sixth Street
    ‪7 min walk‬
  • Place, Austin Convention Center
    ‪10 min walk‬
  • Place, University of Texas at Austin
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room

9.2 out of 10
Wonderful
(60 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(116 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.4 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(99 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, City View

  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Accessible (Comm)

9.0 out of 10
Wonderful
(39 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm)

8.8 out of 10
Excellent
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1135 out of 1819 reviews
Rating 8 - Good. 371 out of 1819 reviews
Rating 6 - Okay. 158 out of 1819 reviews
Rating 4 - Poor. 75 out of 1819 reviews
Rating 2 - Terrible. 80 out of 1819 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

joseph

Great stay. Room, hallways, and lobby were super muggy and humid. Could not get room cold enough.
Stayed 2 nights in Jul 2025

8/10 Good

crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Taylor

Stayed 1 night in Jul 2025

6/10 Okay

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable clean very good breakfast and kind staff, however no one was clear on the parking situation and the prices even of the areas surrounding the hotel. There were no usb charging ports in any of the fixtures in the room so I had to buy a port for the wall that was annoying, the grab and go snack area had low stock of items and nothing was priced. The tv also was not updated with a guide or smart tv port to access other streaming services. And lastly my toilet seat was not attached and could not be fixed I just held on lol.
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was good but the toilet in our room was leaking so I shut the water line off. My wife spoke with the lady at the front counter she just told her the maintenance would come early morning. They never showed. I spoke again with another staff member in the morning and maintenance showed up and just asked us not to use it anymore.Spent the whole stay without a functional Toilet.
Stayed 1 night in Jul 2025

6/10 Okay

Ricardo

Stayed 1 night in Jul 2025

10/10 Excellent

Josean, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price abd I like the area
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2025

4/10 Poor

Janine

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service

Disappointing Service Despite a Good Room

I recently stayed at this hotel and, unfortunately, the customer service did not meet my expectations. Upon arrival, I waited in a lobby with no air conditioning for about 25 minutes. No staff member acknowledged the line or offered any updates. When I finally reached the counter, the representative did not greet me—he simply asked for my name. I had questions about the $40-per-night parking, but instead of helping, he said he would address it after pulling up my reservation, then proceeded to assist another customer while someone else retrieved my room keys. I ended up figuring out the parking situation on my own. The hotel itself was good: the room was clean, the beds were comfortable, and I didn’t experience any noise issues. The location is convenient to Sixth Street and several great restaurants. However, on the second day, I got stuck in the elevator with two other guests. When I called the front desk for help, they tried to put me on hold. I explained I was trapped, and the staff member said he would call maintenance, then hung up. No one followed up or checked on us. We were only freed because another guest contacted someone they knew at the hotel. Overall, while the accommodations were fine, the lack of basic courtesy and poor response to a safety issue mean I would not return to this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this.
Stayed 1 night in Jul 2025

10/10 Excellent

MARIA THELMA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and safe location, super friendly staff, great breakfast, clean rooms and super cold airconditioning. Nice pool which was open until 10 pm.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Stayed 5 nights in Jun 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in May 2025

10/10 Excellent

Juan Carlos Alanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Keiko

Stayed 3 nights in Jul 2025

10/10 Excellent

kevin

Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was and smelled very clean upon entering. I had no complaints except that parking should be included in the price. There's no reason to charge guests an additional fee to park for the stay we are already paying for.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the 6th St action, room was fresh and clean with, great property
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Traveled with family and small children
Staff is unprofessional and extremely rude. Possibly new management and crew needed.
Stayed 3 nights in Jul 2025

2/10 Terrible

evelin

Stayed 2 nights in Jul 2025

8/10 Good

Theresa

Traveled with partner
Liked: Amenities, property conditions & facilities
Parking i felt was too expensive, staff friendly, downtown with large homeless population, dated hotel but clean. AC very loud, earplugs available in room lol. I was fine but light sleepers beware. Carpet filthy in hallways. Good breakfast, bbq spot across st is meh.
Stayed 3 nights in Jul 2025