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Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property

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Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included
$96
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
10100 N Capital Of Texas Hwy, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪13 min walk‬
  • Place, Domain Northside
    ‪2 min drive‬
  • Place, Q2 Stadium
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Austin Northwest/Arboretum

Hotel in Gateway
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Austin Northwest/Arboretum offers 102 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites Austin Northwest/Arboretum is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Extended Stay America Suites Austin Northwest/Arboretum Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 984 reviews
Rating 8 - Good. 251 out of 984 reviews
Rating 6 - Okay. 188 out of 984 reviews
Rating 4 - Poor. 146 out of 984 reviews
Rating 2 - Terrible. 165 out of 984 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

bethzaida

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
I did not get a chance to stay because of car problem and they hotel did not give me a refund.
Stayed 8 nights in Jul 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Jul 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
The Manager Tawanna is welcoming and warm!
Stayed 3 nights in Jul 2025

6/10 Okay

MONICA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

MONICA

Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Juan P

Stayed 1 night in Apr 2025

10/10 Excellent

Tyrell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Elena

Stayed 5 nights in Jun 2025

10/10 Excellent

Alex

Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Greeted with a smile and they made sure that my stay would be nice and that I would enjoy it
Stayed 2 nights in Jun 2025

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
There was dog poop in the room upon arrival
Stayed 1 night in May 2025

10/10 Excellent

Emeterio

Stayed 1 night in May 2025

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe outdated and dirty. Toothpaste on the mirror, sheets smelled unclean. I left before night 2 and yall couldn’t even get that night I didn’t stay refunded either.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Stayed 1 night in May 2025

6/10 Okay

Karly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice area, but feels sketchy inside,
Stayed 1 night in Jan 2025

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely rude. Non-smoking room reeked of smoke. TV remote barely worked. Didn’t feel or smell clean.
Stayed 2 nights in May 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Inexpensive alternative in north Austin

Looking for a less expensive hotel not too far from the Renaissance Hotel and I found it here! Simple, comfortable, clean, with small kitchen. Bed was comfortable, shower was hot. Staff were very nice.
Stayed 3 nights in Apr 2025

4/10 Poor

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff did not charge to room to the correct card, the entire place smelled like cheap incense.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathie

Stayed 1 night in Apr 2025

8/10 Good

Kridtina

Business traveler
Stayed 1 night in Apr 2025

2/10 Terrible

dwight

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not handicap, friendly and they were not accommodate us. What do I need to do to get a refund from this property or you?

8/10 Good

KRISTINA

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

John, Mill Valley

Stayed 6 nights in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind front Desk. Human Element.
Stayed 1 night in Apr 2025