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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Outdoor pool
Property amenity
Executive lounge
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
$92
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, Domain Northside
    ‪3 min drive‬
  • Place, Q2 Stadium
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

King, Accessible, Bathtub

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay movies

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

1 KING JR SUITE

  • Sleeps 4

Deluxe King Room-Non-Smoking

  • Sleeps 2

2 Double Beds

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Austin hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
DoubleTree by Hilton Hotel Austin Northwest Arboretum features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 6500 square feet (604 square meters) include conference space. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Austin Northwest Arboretum is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Centre Lounge - Onsite bar.
Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 115 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dwanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 2 nights in Aug 2025

6/10 Okay

Arturo, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was lime green. Checked in on a Thursday…when I asked the front desk what was up, they said that the pump was broken and that a replacement was expected on the next Wednesday (I checked out on Sunday). So there went the swimming. Also…ice machine was broken. When I asked the front desk, they gave me a bag of ice. So there went that. Lastly…the mini fridge did not keep ice cream cold/frozen. After about an hour, I essentially had a pint of a milk shake.
Stayed 3 nights in Aug 2025

6/10 Okay

Nethra

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Found that the cleanliness of the room was subpar. There were some stains on the sheets, carpet and nightstand
Stayed 2 nights in Aug 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Gilbert

Liked: Staff & service
After paying for my stay still had to pay for parking
Stayed 1 night in Jul 2025

8/10 Good

Lillia

Stayed 1 night in Jul 2025

4/10 Poor

Angel

Disliked: Cleanliness, staff & service
Front desk staff was great, but I didn’t like the fact that we didn’t have room service clean our room after we requested it three times. We didn’t get clean towels by room service, we had to call the front desk and get them ourselves.
Stayed 4 nights in Jul 2025

4/10 Poor

Laquetta, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very helpful and my room was clean. Very quiet and the bar area was nice
Stayed 1 night in Jul 2025

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't like having to pay for parking when you have a parking lot. This was unexpected and seems unnecessary. Other than that we enjoyed the one night stay while travelling.
Stayed 1 night in Jul 2025

6/10 Okay

Donnamarie

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Kurt

Liked: Staff & service, property conditions & facilities
Why a hotel has an outside company charging for outdoor, not supervised parking makes no sense. Charge 10 more for the room. Ridiculous
Stayed 2 nights in Jul 2025

2/10 Terrible

Chelsi

Stayed 1 night in Jul 2025

8/10 Good

Brandon

Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Rather than included in the room charge they charge you separately for parking. That's an additional $20+ per day. In addition booking on Expedia did not include breakfast as advertised. That's another $20 for an a la carte breakfast. Had I known about these additional charges I would not have booked here
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Stayed 5 nights in Jul 2025

6/10 Okay

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Arumugam

Disliked: Property conditions & facilities
Bug in the room and water drained slowly in the bath tub
Stayed 1 night in Jul 2025

8/10 Good

Amrut

Stayed 1 night in Jul 2025

2/10 Terrible

Vania

Disliked: Staff & service
There was a fire alarm, and they closed breakfast. Since I had already paid I asked if I could get a refund they told me they would write my room number but I didn’t get the refund
Stayed 1 night in Jun 2025

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Love it! Great location-Celia was so very nice and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

NGON

Traveled with family
Liked: Cleanliness, room comfort
Good time. Clean place and friendly staff. The fresh cookie are a bonus.
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to check in via an app that I can’t access with a confirmation number I don’t have. Just foolishness. A whole lot of technology to make things harder.
Stayed 1 night in Jun 2025

10/10 Excellent

doug

Stayed 1 night in May 2025

2/10 Terrible

COURTNEY

Stayed 1 night in Jun 2025