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Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

CitizenM Austin Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Austin Downtown is a smoke-free property.

  • Express check-in
  • Coworking spaces
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Elevator door width (inches) - 31
  • Fitness facilities
  • Number of bars/lounges - 2
  • Showcase for local artists
  • Elevator door width (centimeters) - 80
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Express check-out
  • Bulk dispenser for toiletries
  • Free WiFi
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Total number of rooms - 344
  • Television in common areas
  • No accessible shuttle
  • Number of floors - 17
  • Multilingual staff
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Room Amenities

CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

  • Television
  • Refrigerator
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • TV size: 43
  • iPod docking station
  • Rainfall showerhead
  • Hydromassage showerhead
  • iPad
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Lever door handles
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Number of days between towel changes: 3
  • Number of days between bed sheet changes: 3
  • Mobile key entry
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Energy-saving switches

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

CanteenM - Onsite bar. Open daily.

CloudM - Onsite rooftop bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

One child stays free

Noise-free rooms not guaranteed

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Credit card pre-authorization

Comprehensive food waste policy

Comprehensive recycling policy

Cash or credit card deposit required

Property is not currently implementing any guest safety measures

Water dispenser use by guests actively encouraged

Car not required

Long-term renters welcome

Staffed front desk

Children stay free - maximum age 10

Events/parties not allowed

Guest will receive an email before arrival 24 hours

Guests will receive an email with special check-in instructions

LGBTQ friendly

Property is not currently implementing any enhanced cleaning measures

Smoke detector

Children stay free

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 9:00 AM to 8:30 PM.

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

A car is not required for transportation to and from this property.

Guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • citizenM Austin Downtown Hotel
  • citizenM Austin Downtown Austin
  • citizenM Austin Downtown Hotel Austin

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