citizenM Austin Downtown

4.0 star property

Choose dates to view prices

Photo gallery for citizenM Austin Downtown

Located in the heart of the city, this high-rise building offers a contemporary urban experience.
Relax by the rectangular pool surrounded by lounge chairs and shaded by umbrellas.
Guests can enjoy a variety of food options at this inviting food service area, featuring a central island with fresh fruits and packaged goods.
Work out with a city view at this gym, featuring treadmills and stationary bikes.
Relax in this stylish living area with a large window offering a view of the city, a comfortable sofa, and a flat-screen TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
$124
includes taxes & fees
Aug 12 - Aug 13

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • University of Texas at Austin
    ‪18 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

Room

8.6 out of 10
Excellent
(173 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Austin Downtown

4-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Austin Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1360 out of 1940 reviews
Rating 8 - Good. 290 out of 1940 reviews
Rating 6 - Okay. 133 out of 1940 reviews
Rating 4 - Poor. 73 out of 1940 reviews
Rating 2 - Terrible. 84 out of 1940 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Technology overdone. Staff I spoke to were not helpful as they were not even from the area.
Stayed 4 nights in May 2025

8/10 Good

María José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our First time in Austin and I have to say it is a very goood area as of restaurants and walkable shops. I did not expect having homeless people right outside our hotel corner, but the staff kept it pretty safe. I also didnt appreciate the smell of the hotel in general but that’s just me. Cleaning wise it was 9/10 so I appreciate that so so much
Stayed 1 night in May 2025

6/10 Okay

EDDIE

Business traveler
Didnt care for having to do my own checkin aftet a day of work
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Stayed 1 night in May 2025

6/10 Okay

Kathy

Liked: Cleanliness, room comfort
Just not my cup of tea . Rooms are so small and sterile
Stayed 1 night in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Crystal

Stayed 2 nights in May 2025

2/10 Terrible

Charles

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is laden with complex and inconvenient IT. Many components did not function. It was frighfully understaffed.
Stayed 2 nights in May 2025

8/10 Good

Patrick

Stayed 6 nights in Apr 2025

10/10 Excellent

kamille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Becky, GARDNERVILLE,

Liked: Property conditions & facilities
Only complaint is the is the lack of hot water in my room. 1023. I was unable to get hot wat,
Stayed 2 nights in May 2025

10/10 Excellent

jason scott

Stayed 1 night in Apr 2025

10/10 Excellent

ALLYSON, Bayside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very clean and modern. All workers were very friendly. When I needed assistance with getting around and what to do they helped. The breakfast was convenient so I didn't have to leave the hotel early to go find something only thing I wish they would change up the hot food daily it was the same. The bar and the appetizers/small plates were good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Holly, Arlington

Stayed 1 night in Apr 2025

10/10 Excellent

Cristian

Traveled with group
Liked: Staff & service
The rooms are amazing I love that u can control everything with the mini tablet n change colors
Stayed 1 night in Apr 2025

10/10 Excellent

Joey D., Kokomo

Liked: Amenities
Great property close to all of what downtown has to offer!
Stayed 4 nights in Apr 2025

10/10 Excellent

SCOTT, SAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Sarah and I were very happy with our stay at CitizenM. We were celebrating our tenth anniversary together and although Sarah had never been here before,I had,and I'd requested a high up room with a view and your staff delivered by giving us a room on the 16th floor. I want to thank-you for that. It was special. We ate close by within walking distance and there is parking directly across the street. You're check in staff are exceptional. Thanks again CitizenM
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it the end.

My first vist. Booked last minute, had no idea what to expect. Seemed a little odd at first but there were extremely helpful, polite and friendly folks working there and were able to explain things. The room was another surprise. I loved it the end. Would recommend 10/10
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

Shaye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MHDHICHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Trent

Stayed 1 night in Apr 2025

10/10 Excellent

River, COLORADO SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025