6/10 Okay
Steven
Traveled with partner
Apr 23, 2025
Liked: Amenities
Disliked: Staff & service
I was checked in by a young black woman. She was very nice, if she was there more, i can rate it better. I was sent a text message to pre check in. The next morning I got a alert from my credit card saying I was charged on my card. I checked that morning and the asst Mgr at the front desk said it was them and I believe it was for incidental. We then went for breakfast. They had a good breakfast with many selections. Little things happened like going to the pool and when we returned to our room our keys were deactivated. Strange when you could open the door to the pool but you can't open the room key. Room was nice and spacious. Very comfortable. It was clean but it was webbing hanging from the bathroom roof above mirror. I got a little under the weather our last day there so the next morning I asked my wife to bring me something back from breakfast like oatmeal or grits package. They had it the morning before. Wife came back and said there was hardly anything in the breakfast room. We ate breakfast at the same time as the day before and it's sad all those selections wasn't available. My wife said it was a white woman in the kitchen area on the phone arguing with someone. She said that's not professional when there were people in the kitchen area in ear view. Checking out, I was checked out by a older black woman who was nice. I know this place has a lot of potential and could be so much better. QR code for tips, not a good look
Steven
Stayed 2 nights in Apr 2025