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Kimpton Hotel Arras by IHG

4.0 star property

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Room, 2 Queen Beds, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Lobby
Exterior
Luxury Suite, 1 King Bed, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(30 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(47 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(19 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(22 reviews)
  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 599 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Luxury Suite, 1 King Bed, Mountain View

  • 649 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

4-star hotel in Downtown Asheville
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kimpton Hotel Arras by IHG features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Kimpton Hotel Arras by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business center

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 887 out of 1008 reviews
Rating 8 - Good. 76 out of 1008 reviews
Rating 6 - Okay. 22 out of 1008 reviews
Rating 4 - Poor. 10 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was extremely helpful.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots to offer patrons. Perfect location.
Stayed 2 nights in May 2025

10/10 Excellent

Aurora, Williamsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, dog friendly, and within walking distance of shops and first class restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharyn

Stayed 2 nights in Apr 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel but street noise at night

Hotel and staff were wonderful! Very convenient to all of downtown Asheville. The staff were very polite and helpful with suggestions for dinner, parking etc. We travelled with our dog and the hotel was very dog friendly. So many restaurants with patios that allowed dogs and all of the stores did as well. Our only complaint is the street noise late night in the room. We were on the 8th floor facing Pack Square and the motorcycles circling and revving of engines went on until 1 am Friday - Sunday night. Monday night was fairly quiet. This is not the fault of the hotel but the city should crack down on the noise ordinance if they have one!
Stayed 2 nights in Apr 2025

2/10 Terrible

Megan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was absolutely amazing. The minute we arrived, the valet spotted the bikes on the car and gave great recommendations for bike parks and trails. Housekeeping was quick and efficient. Our pup was welcomed and comfortable. Highly recommend stating here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Junious

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper friendly and responsive staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia Hendrick, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of downtown Asheville with a gorgeous view of the mountains. Near great restaurants and shopping. Beautiful hotel, friendly staff and fantastic weather. Had a great vacation!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip to Ashville

This was a family vacation to Ashville and the Biltmore Estate. We were extremely pleased with the Kimpton Hotel in every area. This a beautiful hotel, with excellent staff. Rooms are very nice, beds comfortable and the bath was large and roomy. Several added pluses with appetizers and water/wine in the evenings. I did not know the parking was valet and an extra cost, but parking is so limited in that area, so it worked out fine. The valet service personal was very friendly, and they will bring your car as often as you may need in a day. We did not experience the restaurant, but I'm sure it was as nice as the rest of the hotel. You are able to order food for your room. Very convenient to shops and eateries within walking distance. Overall, we were so pleased with our choice of stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Herbert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd time staying at the Arras is as many months and can report that it has been a total pleasure. Comfortable and handsome room, quiet and with great views. Terrific staff and convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was a former bank.
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

All perfect!!!
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gretchen

Stayed 5 nights in Apr 2025

10/10 Excellent

Kevin, Maryville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and pleasant staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine, Fort Mill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Minutes from restaurants and shopping. Nice upscale hotel for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Demetra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTELY MUST STAY HERE

The hotel and all staff from valet to reservations to housekeeping to concierge were absolutely amazing and some of the most attentive and friendliest I have visited with since COVID.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Perfction

One of the best hotels I have ever stayed in. The service was the best I have ever received and the comfort and cleanliness was outstanding. I will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, stay here! The best hotel I have stayed at with my dogs!
Stayed 1 night in Apr 2025