3-star Asheville hotel walkable to Cathedral Of All Souls
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
AC Hotel by Marriott Asheville Biltmore Village offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.
This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, AC Hotel by Marriott Asheville Biltmore Village provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
AC Hotel by Marriott Asheville Biltmore Village is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Things to do
Gym
Hot tub
Indoor pool
TV in common areas
Family friendly
In-room crib
In-room refrigerator
Indoor pool
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Meeting room
Outdoors
In the mountains
Picnic area
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Assistive listening devices
Elevator
Hardwood flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Free crib
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
49-inch flat-screen TV with premium digital channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Hotel Asheville-Biltmore VLG Area
Holiday Inn Hotel VLG Area
Holiday Inn Asheville-Biltmore VLG Area
Holiday Inn VLG Area
AC Hotel by Marriott Asheville Biltmore Village Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A beautiful clean lodging. The bathroom door is not the best for family travel. It is glass. Also there is not a scenic view of the Biltmore estate like advertised. Other than that the only issue we had was with the staff that managed the breakfast. She would stand in the way for long periods of time or cut you off to get to things and then act like the guests were inconveniencing her.
)Our stay was wonderful! A special treat was Yamil who worked the front desk. He was personable, accommodating and enthusiastic. He understands customer service. The hotel is currently going through a major change and the staff is working hard to make sure guests are being cared for properly. Thank you Yamil!!!
Everything looked new and inviting. Wished bathroom door had a way to leave it open for convenience purposes; it would automatically close when you walked out to get something. It would have been great to have a choice to keep it opened; such as a "kick-stand". Bathroom lacked a hook to hang your clothes on. Toilet paper was way too thin; I'd take my own if I stayed again..ONE BIG DISADVANTAGE: Leaving the hotel, I had to wait 10 minutes at their stop light to get on to the main road. . 3 times leaving and I had to wait 30 minutes altogether.
The staff was friendly and responsive to all needs. The breakfast attendant worked tirelessly to ensure everything was stocked and clean. Everything is brand new as the hotel has just reopened.
The staff was great, location was great, yes they are under construction but it was no bother. We barely heard any noise. Overall had a great experience and would stay there again!
Monica
Stayed 1 night in Dec 2024
4/10 Poor
Rachel
Traveled with family and small children, Traveled with family
We booked this hotel as it has an indoor pool however the pool was closed. Nothing on any website stated that the pool was closed. There was also no ice machine on the floors and the front receptionist told us to use the kitchen ice machine, which was nice however that’s unsanitary to allow guest to enter a kitchen unsupervised.
Yamil at the front desk was the kindest and most courteous hotel associate I have ever encountered. Extremely professional and incredibly helpful! Our room was ready and was fabulous. My family enjoyed the breakfast options. Anything we needed for our room was brought to us very promptly. Our family has a new favorite place to stay when visiting Asheville!
Our night clerk Yamil was absolutely awesome. He always had a smile on his face and was ready to help anyway he could. The hotel was undergoing renovations .So we didn't get to enjoy the amenities, but we do plan on going back.