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Embassy Suites By Hilton Asheville Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Exterior
Lobby
Meeting facility
2 restaurants, breakfast, dinner served; American cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Laundry
$166
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪14 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed 2 Room

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(12 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Quite, 2 Queen Beds 2 Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Quite, 2 Queen Beds 2 Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Corner

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed 2 Room, Mountain View, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 512 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 460 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed 1 Room

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites By Hilton Asheville Downtown

3.5-star hotel in Downtown Asheville
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning, and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites By Hilton Asheville Downtown features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

7 meeting rooms are available. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Embassy Suites By Hilton Asheville Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
E'terie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina - This bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 336 reviews
Rating 8 - Good. 36 out of 336 reviews
Rating 6 - Okay. 9 out of 336 reviews
Rating 4 - Poor. 8 out of 336 reviews
Rating 2 - Terrible. 4 out of 336 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisbet Bjwergskov

Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ate at Soprana Rooftop Cucina. Everything was fine with the exception of the Gentleman at the entrance.....who was either not in a good mood or was just a snotty person. The waiter was exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Aravind

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very well maintained. Amazing breakfast, great staff surprisingly nice restaurant on the rooftop. The choices in the breakfast buffet are incredible. Custom made breakfast items and warm options was terrific.
Stayed 2 nights in May 2025

10/10 Excellent

Simonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and comfortable rooms. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Vladimir

Stayed 3 nights in May 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrating an anniversary. Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sarada

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

10/10 Excellent

Hassan

10/10 Excellent

Hassan

Stayed 2 nights in May 2025

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a very clean and comfortable room, very nice place to stay. Walkable to restaurants and shops within just a few blocks would highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop restaurant
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here in Asheville

Great location, breakfast, drink reception
Stayed 2 nights in May 2025

10/10 Excellent

Johnelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay waa great! The properry was very nice. The valet personnel were very nice. The service overall was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Maquita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was absolutely amazing! I would give a rating higher than five stars if I could! The location had nice dining options in walking distance and an excellent rooftop restaurant. All staff members went above and beyond to ensure that we had the best experience possible. The hotel was exceptionally clean and well maintained. We will definitely visit again in the near future!
Stayed 3 nights in May 2025

10/10 Excellent

MaryBeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, beautiful room. They were very accommodating with our motorcycle and trailer. Excellent breakfast options!
Stayed 4 nights in May 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would suggest that the hotel sign be lower on the building so people know where to turn into the building.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Amenities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Jodie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth process with check-in and parking.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Friendly staff and very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Stacy

Stayed 3 nights in May 2025