See all properties

Element Asheville Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Element Asheville Downtown

Free daily buffet breakfast
View from property
Indoor pool
Reception
Down comforters, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
62 College Place, Asheville, NC, 28801
  • Wicked Weed Brewing
    ‪16 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪18 min walk‬
  • The Orange Peel
    ‪18 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mobility Accessible, Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

55-inch flat-screen TV with digital channels, TV, Netflix

Studio, Multiple Beds (Hearing Accessible)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Mountain View

Down comforters, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Mountain View

  • 415 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Down comforters, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Single Room, 1 Bedroom

55-inch flat-screen TV with digital channels, TV, Netflix

Single Room, 1 Bedroom

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Coffee/tea maker

Standard Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Bedroom, Balcony, Mountain View

55-inch flat-screen TV with digital channels, TV, Netflix

Single Room, 1 Bedroom, Balcony, Mountain View

  • 569 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View

  • 310 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Hearing Accessible)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View (Hearing Accessible)

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

55-inch flat-screen TV with digital channels, TV, Netflix

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

55-inch flat-screen TV with digital channels, TV, Netflix

Suite, 1 Bedroom, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

  • 570 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Hotel Indigo Asheville Downtown by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
$268 nightly
The price is $268 total
includes taxes & fees
Hotel Indigo Asheville Downtown by IHG

About this property

Element Asheville Downtown

3-star hotel in Downtown Asheville
An indoor pool, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Element Asheville Downtown offers 100 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Beaux Arts hotel also offers an indoor pool, a rooftop terrace, and barbecue grills. Wedding services and tour/ticket assistance can be provided. Onsite parking is available (surcharge), along with a car charging station.

Element Asheville Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Bicycle rentals
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Asheville Asheville
Element Asheville Downtown Hotel
Element Asheville Downtown Asheville
Element Asheville Downtown Hotel Asheville
Element Asheville Downtown a Marriott Hotel

Element Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 340 out of 419 reviews
Rating 8 - Good. 53 out of 419 reviews
Rating 6 - Okay. 11 out of 419 reviews
Rating 4 - Poor. 7 out of 419 reviews
Rating 2 - Terrible. 8 out of 419 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl, Colmesneil

Liked: Staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

mhd wael

Traveled with family
Liked: Amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff! pretty location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

jose, wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

JANA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well-run boutique hotel with a delicious hot breakfast, located near restaurants and downtown Asheville.
Stayed 3 nights in Nov 2024

10/10 Excellent

Avina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast I have ever had at a hotel in the states. They had healthy options and everyone in the family enjoyed it. Clean and comfortable beds. A short drive into downtown Asheville. Would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robin

Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Asheville when the hurricane came through. The hotel lost power and water (like the rest of Asheville), but the hotel did whatever they could to accommodate. The Manager and staff was great. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

mackenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It had a nice kitchenette which would be really great for a longer stay. My daughter and I only stayed one night but the beds were comfy and the view out of the window was really nice!
Stayed 1 night in Aug 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very professional and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

TRACI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Fast check in. Very comfortable room & very clean. We faced the highway so it was a little noisy but slept through it. Excellent breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Jen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, in a nice location, loved the covered parking spaces. Room was very spacious and the kitchenette was very nice. Staff was helpful and friendly and the free shuttle to downtown was wonderful (Bill, the driver was great). I would return to this property the next time we are in Asheville.
Stayed 2 nights in Sep 2024

4/10 Poor

Casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was great and hotel was clean in general. Breakfast was really good and had a lot of great option. However, when the front desk person took my credit card upon check-in I specifically asked if it would be charged and the person said that it won't be charged but only on file if something happens. A few days after my stay I got a charge of $12 on the card. I called and the hotel explained it was for parking. Looking back at the details it does say there is a $12 fee for parking which I missed and don't mind paying for. What bothered me was that there was not upfront communication about what my card was used for. Otherwise I'd give this hotel a 4.5 or 5 stars.
Stayed 1 night in Sep 2024

10/10 Excellent

christine

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mengu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the qualities in the above plus Clean .
Stayed 2 nights in Sep 2024

2/10 Terrible

Kobina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I had an extremely poor customer service experience. There was an error in billing. It took 4 calls to the hotel to get my money refunded. After the third call, they issued a refund, but not for the full amount. I had to call a forth time. When I did, they said that they did not refund the full amount because there is a charge for parking. We were never alerted to that cost. Frustrating and time consuming to say the least! The room was clean. Be aware that there is a lot of road noise from the adjacent highway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, great breakfast!
Stayed 2 nights in Aug 2024