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Country Inn & Suites by Radisson, Asheville - Outlet Mall

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Asheville - Outlet Mall

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, desk
Outdoor pool
Free daily breakfast
Lobby
1 bedroom, hypo-allergenic bedding, down comforters, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi
$79
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
845 Brevard Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪1 min walk‬
  • Antler Hill Village
    ‪7 min drive‬
  • Biltmore Estate
    ‪8 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Double Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(178 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(114 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Asheville - Outlet Mall

Hotel in West Asheville
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson, Asheville - Outlet Mall offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Asheville - Outlet Mall features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This Edwardian hotel also offers a library, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Country Inn & Suites by Radisson, Asheville - Outlet Mall is a smoke-free property.

Guests are offered a complimentary breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Edwardian architecture
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 10 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Asheville Biltmore Square
Country Inn Carlson Asheville Biltmore Square
Country Inn Carlson Square
Country Carlson Square
Country Inn & Suites by Radisson, Asheville - Outlet Mall Hotel

Country Inn & Suites by Radisson, Asheville - Outlet Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Marlin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy all night
Stayed 1 night in May 2025

8/10 Good

Lori

Stayed 1 night in May 2025

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for price.
Stayed 2 nights in May 2025

8/10 Good

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

George

Traveled with family
Liked: Cleanliness, property conditions & facilities
While the hotel is in a good location, the beds were not very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Kesa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice comfy bed and great space for our trip to Asheville
Stayed 2 nights in May 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2025

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NC trip

Stay was good, room clean and neat. Only complaint is we stayed 4 days and breakfast was the same every day. Not a deal breaker.
Stayed 4 nights in May 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my very poor experience dealing with the Biltmore inn personnel, I was pleasantly pleased when I called the country inn & spoke with Claudia. She was extremely friendly & helpful with my reservation. The room was spacious & clean at an affordable price.
Stayed 1 night in May 2025

8/10 Good

Gloria

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rita

Stayed 1 night in May 2025

10/10 Excellent

Benita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value!

Very good value! Room clean, comfortable. Good breakfast with many choices.
Stayed 2 nights in May 2025

10/10 Excellent

Linda, Chuckey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for quick getaway.
Stayed 1 night in May 2025

8/10 Good

James

Stayed 3 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Will

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Poor Service and Housekeeping

This was the worst experience we’ve ever had with a hotel and it’s housekeeping. We checked in for a 3 night stay and were told upon checking in that housekeeping services were available upon request only. The clerk told us specifically, if we wanted services then we needed to request it in the morning. So we stayed the night only to be told the next morning that we had to request housekeeping at least 24 hours in advance. We shared what was told to us by the previous clerk but this new person was unmoved. We asked for the manager and she proceeded to tell us she was the only manager and there was no one else. She was rude & very matter of fact about the situation, We tried to make the most of our stay but were really disappointed when we tried to get ice only to find our ice bucket wasn’t changed from the previous guests! Not to mention the shower soap dispenser was empty and the bed frame was really squeaky. Needless to say, we’d never book this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was excellent!

Everything about this hotel was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

RIck

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean room, nice and bright bathroom, good weekend breakfast options, friendly staff. However, parking is very tight so don't bring a large pickup or any trailer onto the site because no place to turn around. The staff needs direction about how to handle noisy guests...we had kids next door and above that liked to bounce basketballs...staff knew, but no action taken. Housekeeping is done IF you ask for it. Otherwise you're on your own.
Stayed 3 nights in May 2025

6/10 Okay

Spencer

Stayed 1 night in May 2025