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Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Amenities

Property Features

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary. A total renovation of this property was completed in January 2023.

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International is a smoke-free property.

  • Picnic area
  • Daily
  • Free breakfast to go
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Front entrance ramp
  • Registration desk height (inches) - 36
  • Registration desk height (centimeters) - 92
  • Elevator
  • Elevator door width (inches) - 42
  • Fitness facilities
  • Elevator door width (centimeters) - 107
  • Public winery tours
  • Stairwell handrail height (inches) - 34
  • Stairwell handrail height (centimeters) - 86
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Tours/ticket assistance
  • Year Built - 2009
  • Free self parking
  • Nature reserve
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Computer station
  • Wheelchair accessible
  • Number of meeting rooms - 1
  • Terrace
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Vending machine
  • Total number of rooms - 73
  • Television in common areas
  • No accessible shuttle
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Number of accessible parking spaces 4
  • Fireplace in lobby
  • Off-street parking

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave

Room Amenities

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Microwave
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • LCD TV
  • Tempur-Pedic mattress
  • TV size: 36
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Restaurant dining guide
  • Braille signage
  • Visual fire alarm
  • Lever door handles
  • Desk chair

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary on-the-go breakfast each morning.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Downhill skiing nearby
  • Water tubing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 16

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Carbon monoxide detector

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 10:00 AM to 10:00 PM.

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Brookstone Asheville
  • Brookstone Lodge
  • Brookstone Lodge Asheville
  • Brookstone Hotel Asheville
  • Brookstone Lodge
  • Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Hotel Reviews

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