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Arrowsmith-Benson Vacation Packages

Wonderful staff. Check in was smooth and they were very helpful. It's an older motel but the walls are painted, the furniture is new and the bathroom and appliances are updated. The air conditioner worked so well I could have kept milk out all night without worrying. Absolutely nothing to complain about.

Great space for a family. The kitchenette had all that you need for a short stay with a decent sized fridge. Also provided pods for coffee which was a nice bonus. The bedroom was much bigger than anticipated and opened out on to a large terrace area with a table and chairs for 4. We enjoyed having breakfast here with a view of the city!

The good: Nice pool (hot tub jets don’t work tho) Rooms themselves were clean Some staff are nice Pet friendly (with a extra cost) The bad: Rats and drugs (a lot of rats in bushes around property - not in hotel - wife almost had a rat run into her) Unfortunately the hotel is located in a hot spot for homeless, needles seen at side of property, random homeless wandering around property and going in and out of lobby at times. I stayed over a week and this was a normal day to day not just a bad weekend or night. The hotel has security at night however it should be 24/7 and the hotel should be fenced in at the very least. Coffee was awful (colour was yellow to almost clear) No continental breakfast however there is a Denny’s next door that serves Denny’s quality food. Also surrounded by homeless. Hotel rooms are priced ok but still way more than it should for the area. 2 KM walk downtown (20 minutes maybe) but walking through bad parts of town. Do not recommend children leave the hotel. Did not feel safe.

Really disappointed in the cleanliness here. If I hadn’t arrived late at night after a long travel day with a 4 year old, I would have left. The room carpet was sticky. The sheets on the bed were stained and in the morning when we woke up I noticed the duvet peaking out from between the sheets and it was a horrible shade of grey. The rooms are also very humid which is unfortunate.

We were charged more than we were originally quoted and the staff was unable to explain the difference in the charges. We were told to call back when the manager was in, 2 days later.

Don't be fooled by the online garden vibe photo of the motel. It is not that way at all. it is more of an old motel with a paint job and a parking lot on a busy street. The bed was comfortable enough and the price was right. The free breakfast was basic and served in an old community room setting. It was clean and the people running things were very nice. It served our needs. The kitch factor was up there that is for sure.

Fantastic location & views. Lack of a restaurant a bit inconvenient but only 1/2 hour from Victoria. Great rooms & facilities.