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Arlington Vacation Packages

Ms. Deborah was very nice and welcoming. It was the day we went to check out was the problem. The young lady who was white treated us like we were the problem because we wanted to check out early. She informed us that she couldn’t check us out until the next day because this was a third party booking. She stated she had to keep our credit card open until our original date to check out. The bedroom door did not shut close and the air condition continually ran on high, so you froze or shut it off and be hot.

Nice location.

We were in our room basically to sleep and get ready. The night before we left, I went to back up our belongings. When I picked up my backpack, it was drenched! Because it was empty, this didn’t make sense. Upon investigation, I noticed that the walls were damp, and water was seeping through the tiled floor. There is obviously a bad leak somewhere. I contacted the front desk. While they freed us a different room, this really wasn’t an option as we were leaving the following day & needed to finish packing. I did place a dry towel on the ground, and the following morning, it was wet. I did take pictures. When I checked out, the receptionist wasn’t incredibly helpful other than having me email the pictures to their reservation desk. She said someone would contact me, which they haven’t. Due to the issues of mold, and my backpack getting soaking wet, I would like some sort of compensation. We will see what happens. I’ve stayed at this hotel before, and I really like its location- but when something major like this happens, more attentiveness needs to occur.

Great experience

excellent, beyond expectations.

Lovely place