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The room was basic and clean. The main issue was that the air conditioning was disabled in the room. There was a sign in the room stating it was controlled across the whole hotel and I wouldn't be able to turn it on. It was quite humid in Osaka when I was visiting, and the lack of AC meant I had to keep the window open the tiny amount that was allowed. This made the primary purpose of the hotel to "Just Sleep" a bit more difficult than I would have liked. If you don't mind being a little warm and sweaty during the night, you might be okay. I found it difficult to sleep and get comfortable in the warm humid nights. I would suggest calling ahead to see if the air conditioning is allowed/enabled before making a trip to this hotel. Or perhaps only go in the cooler months.

Staff was very helpful, we mailed our luggage to the hotel and they delivered the luggages to our room before our arrival. Breakfast was great, room was clean, couple of restaurant nearby and a lawson downstarirs

Brand new clean modern property. Stunning views from the sky lobby. Amazing location with convenient direct access to the subway system and nearby shopping. I would come back again without hesitation :-)

I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

Great location....only negatives was rooftop bar was only open one night but this was due to bad weather but it was a great spot for drinks and light bites if needed with reasonable prices. Disappointed that breakfast did not include a decent cup of coffee without charge. Also had insufficient toasting machine for the numbers of people eating breakfast. In room tea and coffee options pretty much non existent. Two coffee bags provided but no creamer or sugar unless you asked at reception. No glasses provided in the room, just plastic tumblers. Sadly no pj's provided like other hotels we stayed at in Japan. We had a pleasant enough stay but if we returned to Kyoto we wouldn't stay again.

The good; if you are looking for a quiet location this might be your place, the location is directly across a wonderful small eatery that you don't want to miss. Not too far is a family mart.. Staff was helpful. The bad; the photo layout for the room I selected is not the same, there is 2 small twin beds that aren't together, the room was musky and had an odor. Carpet felt like it has been neglected, there was dust accumulation and allergies or illness was happening, the codes to get in were a bit of a hassle. There were many mosquito's present and for some reason in the room. There was no shower that you can stand regularly. The refrigerator was broken. The air-conditioning needed to be on if you wanted fresh air.