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Beds were comfortable and clean, however the room had multiple coffee-colored stains on the carpet, on the bed skirt, and drips down the wall. Additionally, the bathroom sink had a leak underneath and one of our towels was damp from it and a bit musty. When we went to reception to report the issue and request a new towel, there was a long line so we did without (we did check in on a Friday afternoon, so busy was expected). I also noticed that the drain for the sink really needed cleaned, but you could only see it while sitting on the toilet. Pretty gross though… There was trash in the hallway, we noticed it leaving in the morning and when we came back to check out a few hours later it was still there. It’s overall a nice hotel, great atmosphere and lively lobby, but the cleanliness of a few areas seemed to be overlooked.

Hotel in a central location - very close to the bus and train station. Absolutely amazing breakfast which included omelettes, pancakes. Everything that you could think of. Very busy hotel which held outside events but where we stayed on the 11th floor very quiet. Why we didn't give it 5 stars - we were there for 3 nights of which 1 morning our room wasn't cleaned until after 3pm, despite the cleaning staff being outside our room at 9.30am and another morning wasn't cleaned at all! Had to go down to reception to get fresh towels and I was questioned did I leave the sign out for no cleaning. No I didn't! Might be an idea to change your sign to say your guests want the rooms cleaned and there wouldn't be any confusion.

The hotel is right above the central station so connections are easy to anywhere in the city. The hotel is clean and the staff are kind. High traffic at breakfast (weekend) but I got my coffee. The rooms are clean, which is most important for me.

Very central. Conference hotel so quite big and busy. Breakfast was well organised.