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Get an overview of this hotel
3-star Alexandria Bay hotel close to Heart Island

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Concierge services

Location

Situated on the waterfront, this hotel is 5 mi (8.1 km) from Thousand Islands Winery and within 12 mi (20 km) of Thousand Islands Bridge and Thousand Islands National Park. 1000 Islands Tower and Boldt Castle are also within 12 mi (20 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, a microwave in a common area, and conference space.

Room Amenities

All 68 rooms offer WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per stay (4-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 10:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Hotel Names

  • Capt. Thomson's Resort Alexandria Bay
  • Capt. Thomson's Resort
  • Capt. Thomson's Alexandria Bay
  • Capt. Thomson's Resort Hotel
  • Capt. Thomson's Resort Alexandria Bay
  • Capt. Thomson's Resort Hotel Alexandria Bay

Hotel Amenities

Renovations + Closures

The property is closed during the winter season.

Property Features

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1400 square feet (130 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Alexandria Bay hotel also offers an outdoor pool, tour/ticket assistance, and a vending machine.

Capt. Thomson's Resort has designated areas for smoking.

  • Walkway to water
  • Bar/lounge
  • Designated smoking areas (fines apply)
  • Free airport transportation
  • Firepit
  • Front desk (limited hours)
  • Conference space
  • Restaurant
  • Tours/ticket assistance
  • Coffee shop or café
  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Conference space size (meters) - 130
  • Luggage storage
  • Wheelchair accessible – no
  • Concierge services
  • Conference space size (feet) - 1400
  • Gift shops or newsstand
  • Shared microwave
  • Designated smoking areas
  • Vending machine
  • Total number of rooms - 68
  • One meeting room
  • Outdoor furniture

Room Amenities

Capt. Thomson's Resort offers 68 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • WiFi (surcharge)
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Limited WiFi (surcharge) device count 4
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Freezer
  • Mini-fridge
  • Toothbrush and toothpaste available on request

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Food & Drink

Riley's By The River - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Reviews

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