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Had a perfect stay at this wonderful hotel, located steps away from Dotonbori, the subway, and all of the major sites and restaurants. We checked in close to midnight and were greeted by Mr. Park, who was lovely and showed us around. The rooms were spotless and the AC was perfect. Breakfast was delicious and plentiful. Laundry was great and they stored our luggage after we checked out and explored some more!

Room is very roomy and comfortable very clean.

Excellent, well-located property. Worth paying for the Cross floors - excellent breakfast buffet and the lounge was fabulous!

This hotel was fantastic! Great location, close to Kyoto station, clean, staff was super helpful, they provided many items such as face masks, hair oil, toothpaste, toothbrush, coffee, tea, etc… we did not try the breakfast but they have a happy hour with nuts, juices, beers, etc. Richmond hotel made our Kioto stay memorable!

I would say this hotel is ideal if you are planning to visit Universal Studios Japan. Citywalk area is beautiful and a cool place to walk around.

Very happy with this property. Good location near Kyoto station. Room booked was called “suite”. I was nervous it wouldn’t be big enough for our family of 4 with tall teenagers but it was perfect. Pleasantly surprised we had two bathrooms which wasn’t highlighted in the hotel website but was nice. I’d stay here again. They provide laundry detergent so it was easy to wash a few items while there. 7-11 next door is convenient.

Very clean hotel, amazing location and the staff was very friendly. I wound 100% recommend g got those that need an apartment style hotel.

Excellent stay. Location and the front desk staffs was great. Will definitely return.