4/10 Poor
Irram
Sep 6, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
I booked this hotel 3 months before going, on the way to Aberystwyth I had a phone call to say they had messed up the booking and were transferring me to their sister hotel, The Four Seasons. The car park can only hold 4 cars, you have to then take your chances of not falling fowl of the parking rules on the street. When checking in, i was told i would be in one room for 2 nights and then moved to another room for the third and final night. The restaurant doesn't open in the evening because only one member of staff covers the entire hotel in the evenings!! I left a day early with the owner refusing to refund me for his mess up, he said i could come back and use that night in future- i will never book with them again. I suspect that the other hotel is as badly managed. And the shower didn't drain properly. The staff were lovely, but that was the only good point. The walls were thin and I could hear the TVs and conversations on both sides when trying to sleep.
Irram
Stayed 3 nights in Sep 2025
