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Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

British cuisine
Exterior
Lobby sitting area
Lobby
Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk
$95
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
53 Piccadilly, York, England, YO1 9PL
  • Jorvik Viking Centre
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Desk, free cribs/infant beds, free WiFi, bed sheets

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
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4.5 out of 5, Wonderful, 1,295 reviews
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About this property

Holiday Inn York City Centre by IHG

4-star hotel in City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area.

Holiday Inn York City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Reviews

Holiday Inn York City Centre by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 396 out of 1008 reviews
Rating 8 - Good. 367 out of 1008 reviews
Rating 6 - Okay. 141 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

Reviews

2/10 Terrible

Campbell

Traveled with family
Disliked: Staff & service
Dreadful visit paid £500 for a room that would normally cost £110 per night. This was because the York University day had pushed up rates - that’s ok it’s commerce. I don’t think the staff got the message because they certainly delivered nothing more for the extra charge. They shut the bar at 10 and turned off the lights. The provided only 3 towels for a party of 4. They delivered the extra towel an hour later than they said. They forgot to service our room meaning we had zero towels. They advertised parking as a hotel amenity there is no parking. The local public car park was full. There was no liquid soap in the bathroom dispenser. Even at £110 you would expect them to get the basics right for £500 they need to do so so much better. As a result of this weekend we will be visiting York much more often but I will not be returning to this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
The staff were all excellent. Very friendly and helpful. The property is a little older than most Holiday Inns I've been to but very comfortable. Breakfast was good. I was disappointed that catering in the evening was very limited - my own fault for not checking when booking. Plenty of eating options close by
Stayed 3 nights in Jun 2025

2/10 Terrible

Sion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was below par and not worth the amount they charge. Rooms are basic and not very well equipped. Aircon didn't work, no soundproofing between rooms and very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Stayed 1 night in May 2025

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the location and value for money. Breakfast was awesome. Only complaint was that the sofa bed Matress was beyond uncomfortable!
Stayed 1 night in May 2025

10/10 Excellent

Maria Deni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room with easy access to transportation and tourist attactions
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Would stay again near to the centre and walkable
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharron

Stayed 1 night in Jun 2025

6/10 Okay

Kully Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location, staff were excellent, bathroom was slightly tired looking but fully functioning, the family room we had was great with a king bed and a double pull out bed which was perfect for the kids, close to all the sights, would recommend and book again
Stayed 1 night in May 2025

4/10 Poor

Andrea

Liked: Cleanliness
Check in took far too long as your system was apparently running slow. The bar was manned by reception staff which may have been the cause for delay. Waiting time at the bar, service slow. Out room was on the 2nd floor & very noisy due to drunk women in the adjacent room. Soap dispenser pumps not working, it took 5 minutes to get a decent amount out. TV set to Babestation every time we put the TV on changed channel. Breakfast was good, staff efficient. We arrived early so we were OK but there was no seating at 9.30am. We have been returning customer to Holiday Inn but its time for a change.
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Mhari-Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel & decent breakfast

Great hotel in good location. Enjoyed the breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, payable parking a short walk away.
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and spot

This was a nice place, comfy bed, good shower and towels ( full size ) not the half size some places have. Breakfast was good, walking distance to so many sites and food and drink. We would definitely stay here again
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location, staff were friendly & helpful Only 2 minir gripes
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service

Average.

Staff very friendly and welcoming. Room was very small considering what we paid for our 2-night stay and could do with a freshen up decoratively. Didn't eat in the hotel so cant comment on the food. There are much better hotels in York for the price paid.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Had a very enjoyable atay. Staff were really helpful and friendly and were quick to help when we had an issue with a room. Rooms were clean and decent selection of food for breakfast. Would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Sceonaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault the room or staff, excellent choices for breakfast too
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Stayed 1 night in Apr 2025

10/10 Excellent

Xiaozhi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2025

8/10 Good

Alan

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good experience

Overall good, however we didn't like the policy where GBP 30 deposit was collected from us at the time of check in. We had prepaid for the room and nowhere in the app was this mentioned. If Hotels start this practice I think it will leave a bad impression overall. If the hotel is worried about something, charging all customers 30 GBP at checkin as a contingency is not the answer. They need to look at what other policies or other measures that can be taken instead of inconveniencing all customers. Otherwise service was good, room was also nice however the double bed felt a bit small.
Stayed 1 night in Apr 2025