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Hilton York

4.0 star property

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Restaurant
Reception
Meeting facility
Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board
Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
$124
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Christmas Market
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Double Room With Sofa Bed

  • Sleeps 3

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area | Smart TV

Double Room with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View | Premium bedding, in-room safe, desk, iron/ironing board

King Guest Room with Tower View

8.8 out of 10
Excellent
(15 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Hilton Guest double Room

  • Sleeps 2

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

King Hilton Suite With Sofa Bed

  • Sleeps 3

Hilton Guest Room

  • Sleeps 2

Deluxe Double Room With Balcony Tower View

  • Sleeps 2

Deluxe King Room with Tower View

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Double Guest Room

Double Guest Room | Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room

8.6 out of 10
Excellent
(48 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room | Premium bedding, in-room safe, desk, iron/ironing board

Two Double Bed Guest Room

8.2 out of 10
Very good
(33 reviews)
  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,434 reviews
Hampton by Hilton York Piccadilly

About this property

Hilton York

4-star hotel in City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and conference space are onsite.
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge). Event facilities measuring 4331 square feet (402 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton York is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Reviews

Hilton York Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1016 reviews
Rating 8 - Good. 285 out of 1016 reviews
Rating 6 - Okay. 148 out of 1016 reviews
Rating 4 - Poor. 67 out of 1016 reviews
Rating 2 - Terrible. 40 out of 1016 reviews

Reviews

10/10 Excellent

Susanne

Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Central to area. Staff were above expectations.
Stayed 4 nights in Aug 2025

6/10 Okay

Roy

Stayed 3 nights in Aug 2025

6/10 Okay

Natalie

Traveled with family
Liked: Property conditions & facilities

Lovely location but not able to contact reception

Lovely location. Reception staff helpful on early arrival to York and we were allowed to store our bags. Unfortunately no fridge in room. Scuffed stained inside of bath. No hair conditioner! Had to get out the shower attempted to call reception and house keeping a few times with no answer. My son had to go down to the reception to ask for some and then it was delivered to the room by room service, this was no good not being able to get ahold of reception or house keeping via room phone let alone not having any in the room in the first place. Very disappointing. Able to also store bags before our departure home.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was terrible. The stuff at the hotel was very rude and ignorant and the room wasn’t up too much round the bath. There was a lot of lime scare. It needs a lot doing to but I wasn’t impressed with the bouncers on the doors. I thought that was very intimidating.
Stayed 1 night in Aug 2025

8/10 Good

Kathie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant on every level, Reception staff friendly and most helpful, room perfect.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was amazing but truthfully the property is old and does not align with the brand.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Guy

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

2/10 Terrible

Shirley

Stayed 1 night in Aug 2025

2/10 Terrible

Shirley

Traveled with family
Disliked: Staff & service
The property overall was ok, I booked it for the accessibility to the town. My issue was that I booked a double room with air conditioning and prepaid to make sure it was guaranteed. Upon checking in and settling in the room I noticed there was no air conditioner, when I went to reception to inquire, the concierge told me that for the type of room I had booked, meaning double, it did not come with air conditioner. I checked the booking site and the room is listed as air conditioned. I was lied to and my family and I spent a miserable night unable to sleep or rest due to the room being beyond hot. DO NOT STAY HERE!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
It was lovely. Brilliant location
Stayed 1 night in May 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sogand

Liked: Amenities, property conditions & facilities
Amazing hotel with almost all must-see places nearby
Stayed 1 night in Aug 2025

8/10 Good

Swapna

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jul 2025

8/10 Good

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple hotel with nice rooms and breakfast. We suffered from noisy neighbours in our hall however and with a young family this was not ideal. The walls seem to be thin!
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar Rafael, Mexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very modern and well-appointed. We had everything we needed and the design, lighting behind bed were appealing. However, the bathroom was very small and could have used an update. The room was also quite “tight” for a family of 4. For 1-2 people it would be great. For 4, we were tripping over stuff and each other a bit. The hallways and common areas were very nice and well decorated and it was a very good location.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Positives: The hotel benefits from a great location, friendly and helpful staff, and convenient technology such as an app to unlock room doors. On-site parking, although limited, was a valuable feature that removed the hassle of searching for a space elsewhere. Negatives: The bathroom was disappointing. The towel rack was barely attached to the wall, with raw plugs visibly exposed, giving an unfinished feel. Additionally, the shower was underwhelming and did not meet the standard one would expect from a Hilton Hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025