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Kokoro Mio Hotel & Wellnes

5.0 star property

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Property grounds
Restaurant
View from property
Master Suite | Terrace/patio
Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Pet friendly
$260
includes taxes & fees
Nov 30 - Dec 1

Explore the area

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Privada de los Sueños, Xul-Ha, QROO, 77963
  • Place, Lake Bacalar
    ‪19 min walk‬
  • Place, Cenote Cocalitos
    ‪31 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪39 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Master Suite

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Kokoro Mio Hotel & Wellnes

5-star Xul-Ha hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Change of towels is available on request.
Kokoro Mio Hotel & Wellnes offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. This Xul-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Kokoro Mio Hotel & Wellnes features a full-service spa and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

Kokoro Mio Hotel & Wellnes is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Mamicuy - Onsite restaurant.
Gran Balam - Onsite bar. Open daily.
Cafeteria Ixchel - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 360 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children
  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha